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On1 NoNoise 2022 no effect on image

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56 comments

  • David Kick

    Brett did you look to see if there was a "maintenancetool"  to use to uninstall Nonoise as I mentioned in my early post to you.

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  • Brian Lawson Community moderator

    Thanks, David. We've been discussing this at

    https://on1help.zendesk.com/hc/en-us/community/posts/4414749664909-On1-NoNoise-2022-no-effect-on-image

    All he really needs to do in this case is delete the program from his D: drive and reinstall.

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  • David Kick

    Lol Brian I know I posted in the thread you linked --- it's this thread. I posted my comment earlier in this thread. Lot's flying around.

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  • Brian Lawson Community moderator

    DOH! That's twice today I've missed the roll over to a new page. One of these days I'll learn to check. 😁

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  • Brett Missick

    @Terry yeah it definitely could be but not sure. I'm away from my computer right now so have not been able to try any of the suggestions. However , @brian that won't get rid of all the root items though will it with just a simple delete to trash? I'm going to try changing my graphics power as suggested to "high" to see if I cna get it to work ONCE I can get the darn thing uninstalled. LOL. This is why I don't have Spotify on my computer because it's impossible to remove. 

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  • Brian Lawson Community moderator

    There isn't any reason to get rid of the root stuff just to reinstall it when you can install right over it. The uninstaller (the program comes with one of its own. Check the Documentation folder inside the program folder.) doesn't even clear that stuff.

    If you really want to get rid of everything, here is my process for doing it manually. This was written for Photo RAW but it's all the same for the plug-ins. You just need to adjust the folder names to match the plug-in you want to remove.

    • Remove the C:\Program Files\ON1\ON1 Photo RAW 20xx directory 
    • Remove the directories with "20xx" in their names located in C:\ProgramData\ON1 
    • Remove the directories with "20xx" in their names located in C:\Users\<user>\AppData\Roaming\ON1 
    • Remove this directory C:\Users\<user>\AppData\Roaming\Adobe\Lightroom\Modules\ON1 Photo RAW 20xx.lrplugin 
    • Remove this directory C:\Users\<user>\AppData\Roaming\Adobe\Lightroom\Modules\ON1 Resize 20xx-suite.lrplugin 
    • Remove the 20xx files in this directory C:\Users\<user>\AppData\Roaming\Adobe\Lightroom\External Editor Presets 
    • Remove the 20xx files in this directory C:\Program Files\Common Files\Adobe\Plug-Ins\CC
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  • Brett Missick

    @davidKick Thanks for the advice. I did try that but when I double click that maintenance tool app it does not do anything, just like when I try to do uninstall under the system-apps-uninstall path. Very curious and frustratingly so. 

     

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  • Brett Missick

    Ok gang so I deleted the program from D: drive and reinstalled to C: drive. Tried using the sample NEF file provided of milky way barn. Still no effect whatsoever. Totally perplexed as to why I cannot get this program to do what it's supposed to do. Graphics card is Intel (R) HD Graphics 530 and it seems up to date ,driver-wise. I am also running Open GL 4.4, I believe. I'm about ready to throw in the towel on this one and scrap On1Noise 2022 and consider it a waste of $$. Not sure how I can tell if my graphic card can handle what's needed to run it as that is only thing I can think of that may be an issue. I'm running Windows 10 64 bit with 16GB RAM and Intel i5 processor. 

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  • David Kick

    Brett, How much V Ram do you have available? Using Intel integrated graphics on a 5 year old machine is really pushing it for 2022.  Personally, I Think On1 is way to light on their minimum requirements. Yeah it'll run BUT.   They also don't talk about integrated graphics vs dedicated GPU

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  • Brett Missick

    David. Thanks for reply. Looks like it is only 128 MB? Sounds embarassingly low. yeah i know it's a  5 yr old computer and getting long in the tooth. We are at the point where we need to start replacing our machine every 3 years or so now, it seems. Technology updating to the point of irrelevance. I am looking to get new machine but can't pull trigger just yet on $800+. I did read the specs as above too and everything seemed to be ok. I've met all minimum requirements on that page. Yes, they are minimum but it should still work, even if it takes 5 minutes to process, I'd think. After reinstalling, I opened NoNoise alone without anything else open. No apps besides Chrome ( to guide me). I'm just guessing/assuming my chip doesn't have the power needed. Funny enough, Skylum AI software works fine with as much power as it's using. 

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  • Brian Lawson Community moderator

    Brett, the Intel HD 530 is not a discreet video card. It is the GPU built into the Intel CPU which is why it is called an integrated video processor. It does not provide the same power as a video card and it requires sharing the system's RAM to work instead of having its own VRAM to use. Both of those factors limit its performance.

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  • Brett Missick

    @david- Actually, yes I can see that I clearly do not have the 2= GB in the min requirement section. I've never had any issues on anything until this app. Guess I'll suck this up as a waste of $$. Lesson learned. 

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  • David Kick

    Brett, If I were you I would reach out to customer service and ask for a refund. Politely explain your system doesn't have the required spec to run Nonise. They are really pretty good at that sort of thing. You can get to customer support just like you tech support by using Submit Request at the bottom of this page.

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  • Rick Sammartino Community moderator

    Brett, if you want to, you could upload one of your RAW files somewhere that we can try it and show you what On1 COULD do with it just so you have a reference to determine if it's worthwhile or not.

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  • Brett Missick

    Thanks Rick. That won't be necessary but I appreciate the gesture and everyone's assistance. I may try reaching out to CS to see what comes of it. I've been using On1 for years for different things so this was first problem I have encountered with their products but lesson learned. In meantime, I'll be keeping my eyes on a new machine and saving some $$ to upgrade. 

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  • Terry Pothecary

    In general can On1 us a headless GPU for processing?

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  • Brian Lawson Community moderator

    What do you mean by a headless GPU? I assume you mean a system without a monitor. I don't know of any way to do that.

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  • David Kick

    Brian, Terry might be asking about integrated CPU. Terry if that is what you are asking, On a Windows machine On1 might run OK on an integrated GPU IF it is a newer generation CPU and motherboard chipset. I don't have any direct experience so can't say for sure.

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  • Terry Pothecary

    Yes exactly Brian. A system without a monitor.

    The reason I ask is because I'm trying to find something that will work and is within my price range.
    And if I could get it to work with a GPU without a Monitor then that opens up more options for me in the refurbished and under £100 sector.

    (For context, for newcomers to this thread, I had an issue with NoNoise AI using my integrated Graphic module with 2GB memory and other limitations. So I'm trying to find a way to get NoNoise AI to work even if is it slow)

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  • Brian Lawson Community moderator

    How are you going to run the computer and drive the program without a monitor? How will you click the buttons to activate the controls and tell the program when you're done or adjust the sliders without a monitor? How will you be able to tell if the Auto function has done an acceptable job to know if the sliders need to be adjusted without a monitor? The program does not run in an automated mode. Someone else may have an idea, but I don't see how you can make this work.

    Even systems that run headless need a way for the operator to see what's going on. Usually that is done by logging in remotely or having a monitor that is left off until needed.

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  • Terry Pothecary

    Hi Brian.

    I don't intend to run ON1 without a monitor. I just wondered, since such things exist, whether On1 would be able to utilise it to do the NoNoise processing while my integrated graphics module was doing the basics of letting me see what was going on.

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  • Terry Pothecary

    Ah, I see Brian. when you said "system without a monitor" you meant the entire system while I meant a GPU. Sorry for the mis-understanding

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  • Brian Lawson Community moderator

    I think I'm still confused. Where are you going to put that GPU?

    Are you talking about adding an external GPU to your system.? That can be done and will boost your system. The program will recognize all the GPUs that the OS finds.

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  • Terry Pothecary

    An example of a GPU with no monitor is Nvidia Tesla M2050 which which is an internal PCI-E board.

    I'm not holding this up as a great card that will solve all my problems because my query was about such cards in general.

    This would be recognised for what it is by Windows but I wondered if such a card could be used by On1. While I would use the integrated graphics module to connect my monitors.

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  • Brian Lawson Community moderator

    OK, maybe I'm getting it. By headless GPU your mean an additional video card that does not have its own video output ports. One which daisy chains with your existing video card or supplements your existing system.

    That should work. Like I said above, the program queries the OS for all the GPUs it knows about and is allowed to use and will take advantage of them. There are some comments in other threads here about adding GPUs and the company has a note about using them.

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  • Brian Lawson Community moderator

    Sorry for my earlier confusion. Looks like we posted at the same time. 😀

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