Skip to main content

ON1 Photo RAW 2022 won't load, it shows "Not Responding"

Answered

Comments

8 comments

  • Brian Lawson Community moderator

    There are a couple of things you should do.

    First, try the Delete Settings function. After that, use the Reset ON1 Photo RAW 2022 option.

    There is another thread here on Windows 11 and Photo RAW's performance at Windows 11 and 2022 performance.

    And, as always be sure to check your video card drivers and Windows performance settings per the article above.

    0
  • Miguel Aguado

    The "Delete Settings" option did the trick for me! Thank you very much Brian Lawson

    0
  • Lee Rouse

    I am having the same issue, even after following the "delete settings" procedure.

     

    0
  • Brian Lawson Community moderator

    Have you tried the Reset ON1 Photo RAW option yet? This will remove all your catalogs, albums,etc returning the program to the same state as when it was first installed. Read the article I provided the link for. You will not loose your edits as long as you are using the .on1 sidecars.

    0
  • Lee Rouse

    Still won't load. Maybe reinstall?

    0
  • Brian Lawson Community moderator

    Uninstall and reinstall would be the next step. Have you verified your video card drivers are up to date and configured properly to allow Photo RAW to make use of the GPU?

    0
  • Lee Rouse

    Not sure but I think the issue may have been that I updated my graphics card driver but hadn't restarted the computer. Anyway, restarting the computer solved the problem

    0
  • Brian Lawson Community moderator

    Good to hear.

    0

Please sign in to leave a comment.