Recently I have followed the discussions w/ON1's (2022) continued performance issues on Windows 10. I have utilized the several great recommendations provided by Brian & John except shifting the scratch & browse folders and the "nuclear" option of a clean install of Windows OS. That one is beyond my technical capability.
However, (1) has anyone deleted the current copy of ON1 and then performed a reinstall of the software and achieved any performance improvements? (2) would that action also delete my existing photos, catalogues, or albums? (3) I still have the 2019 prior version on my laptop. Should I delete that version entirely now? (4) Is the deletion process of ON1 as simple as going in my system control panel for apps and deleting that one Icon or are there others to remove as well, i.e. Effects, NNoise, etc.? (5) I recently submitted to Support a detailed response to their request for information regarding a crash but have heard nothing. Do they generally respond to such issues?
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