Difficulty accessing video in ON1 Plus

Jeffrey Kogler

• January 03, 2022 04:38
• Edited

Hello, I am having trouble accessing the "favourite features in ON1" video by Hudson Henry in ON1 Plus.  I have confirmed that I have a current subscription and appear to have access to other resources therein.  But clicking on that video cycles me to a sign in/purchase page.  I'm wondering if any other community members have this issue.

Thank you,

Jeff

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  Rick Sammartino Community moderator

  • January 03, 2022 04:29

  I don't see a video by that exact name. There is a 'Best new Features' video though. If that's the one you mean, it works Ok for me.

  https://www.on1.com/videos/what-i-love-in-photo-raw-2022/

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  Jeffrey Kogler

  • January 03, 2022 04:33

  Yes that's the one.  I'll try another browser.

   

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  Jeffrey Kogler

  • January 03, 2022 04:35

  Same issue with Edge

   

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  Jeffrey Kogler

  • January 03, 2022 04:36

  Seems to work from your link though Rick.  I'll watch it shortly.  Thank you

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