Cannot export from 2022.1

John Barnum

• January 19, 2022 21:00

I have been trying to solve the latest update on 2022.1. I cannot export.

Steve, On1 CSR, gave me instructions on how to complete a new download. I followed the directions, I think.

Anyway, I made a test export. and it did show in a new folder within my " Ready to Print" folder. However, I just tried again and ON1 locked up my computer again. Oh, a sun tab opened to show the flow of % to save. No green or % happened. 

I am old, dumb, deafer than a door nail, and a basic computer guy.

  H e l  p 

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  Brian Lawson Community moderator

  • January 19, 2022 21:17

  The first thing to try is to Delete Settings and if that does not work to try the Reset ON1 Photo RAW feature.

  Delete Settings File

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