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Luminar Neo plugin not working

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14 comments

  • Brian Lawson Community moderator

    You should report this to both Luminar and ON1 tech support.

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  • Ray Miles

    Duly reported

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  • Brian Lawson Community moderator

    According to a video Anthony Morganti released this morning, Skylum has said the Luminar Neo is not fully functional at this point and there are things which won't work. Skip to the 50% point to hear him discuss this.

    https://www.youtube.com/watch?v=cYKCjnWpi4s

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  • Ray Miles

    I have seen that video. However, Luminar say that for Macs the Photoshop plugin is working, but they don't support its use with PR 2022.

    Meanwhile I have had a response from On1 Support saying that P2 2022 does not yet run natively off the M1 chip. I thought it did!

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  • Brian Lawson Community moderator

    Photo RAW does run natively on the M1 chip.

     

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  • Ray Miles

    Precisely. So Cody In Support appears not to know what he is talking about. Here's what he wrote me:

    "Unfortunately, the only way that Photo RAW 2022 is currently compatible is via Rosetta and typically any plugins do need to be run off of Rosetta as well for us with Photo RAW 2022 but we cannot say for sure why one Luminar plugin would not need to do this while the other does and can only recommend continuing running Luminar Neo off of Rosetta while using it with Photo RAW 2022.

    "We apologize for the inconveniences and will let you know when the update that allows Photo RAW 2022 to run natively off of the M1 chip is ready for download."

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  • Brian Lawson Community moderator

    He may be talking about the ability to run a plug-in which is not M1 compatible. An Apple Silicon coded program cannot use an Intel coded plug-in. The code types cannot be mixed. In this case you would have to run Photo RAW under Rosetta so its Intel code can call the Intel coded plug-in and everything works together.

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  • Ray Miles

    Could be. However, I am able to run Topaz Sharpen AI as a plugin and it's not yet moved to M1. Topaz DeNoise AI is M1 native and can also be run. Luminar 4 needs Rosetta. So it's all a bit inconclusive. I guess I'll wait for further developments.

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  • Brian Lawson Community moderator

    You're right, Sharpen AI hasn't been updated yet. Denoise AI is a Universal app so it has both sets of code.

    Something has changed since I read that the code types could not be mixed and matched. Sorry 'bout that.

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  • David Tillett
    Great answers

    There is something very weird with the Skylum Photoshop plugins.

    In the Photoshop Filters menu item I can see and selected either AI or Neo, and both work. However, if I record a Photoshop action that automates the calling of the Neo plugin it actually calls Luminar AI, but if I move the Luminar AI plugin out of the plugins library then the same action then does call Neo.

    So I suspect that the issue of Neo not working from On1 is down to the plugin, though possibly it is doing something strange that On1 has not implemented in their plugin environment. One hopes this will be corrected when Neo eventually comes out, and is not a deliberate attempt to stop Neo being called from applications other than Photoshop.

    With regards to plugins not being accessible when Photoshop is running native on an M1 Mac the situation is a bit more complex. In this situation Photoshop can only call plugin programs that have been coded to run native on M1 Mac, only such plugins appear in the Photoshop list of external filters.

    However the plugin programs that are run in Photoshop are just small programs that handle interactions between Photoshop and the external application supported by the plugin. Topaz took advantage of this and coded native plugins for both DeNoise and Sharpen which were capable of communicating with an Intel only version of the external application running outside of Photoshop. Hence Sharpen AI and DeNoise AI have been available to Photoshop users running native on M1 Macs for some time, without the actual applications initially being native capable.

    On1's support of plugins changed between the initial release of 2022 and the first patch release. In the initial release the situation was the same as for Photoshop, only native plugins could be called.

    In the patch release they seem to have changed the whole thing and now plugin handling is passed to a separate plugin environment that on M1 Macs can call both native and Intel only plugins.

    I have the Photoshop plugins folder as my secondary plugins folder in On1. When I look at the list of filters from this folder in On1 I see Intel only plugins that I don't see in Photoshop which is taking its information from the same folder. In On1 I can call things like DxO Filmpack that I can't on Photoshop.

    So it looks as though On1 have done a better job of handling plugins in the M1 world than Photoshop itself, though could still be issues with some plugins due to issues with them. For example I have had to set the Filter Forge plugin so accessed from On1 plugins folder as doesn't work from Photoshop folder.

    All this makes the response from Cody very strange. In their upgrade announcements On1 stressed that 2022, and then 2021.6 were capable of running native on M1 Mac, and that is what I am seeing. And then my experience suggests that On1 is capable of running the majority of both native and non-native plugins, including those that Photoshop itself cannot run while it is running native.

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  • Brian Lawson Community moderator

    Thanks, David. That explains a lot.

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  • Ray Miles

    Luminar Neo has now been released and it still does not work as a plugin with PR 2022.

    I am not sure I follow David's comments above and I don't have PS itself on my system. Since most of my other plugins work, I am at a loos what to do next. It works fine using Send To, but I'd really like to have it as a layer when doing a more complex edit.

    At some point, I will try to run on my Intel MacBook Pro, to see if it's an M1 issue.

     

    And someone on the Luminar forum has said that Neo is not working as a PS smart object. So maybe that is the cause; I don't know anything really about smart objects as I never got round to them when I briefly used PS!

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  • Ray Miles

    David: I see you posted about this on the Luminar forum and someone said they are able to get it working on a Windows system. So it seems to be a Mac issue.

    It would be nice to get it working.

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  • David Tillett
    Great answers

    Ray, yes it would be good to get it working as plugin as that is the only way I would want to use it. Looking at all the complaints about Neo not even starting on some Windows systems and the list of things not in the initial release I doubt if Skylum would give much priority to it not working as a plugin from On1!

    A Photoshop action that calls Luminar Neo still launches Luminar AI so there is something really strange about the Mac plugin. At some point I will bug report this as main issue in hope that resolution of this would solve On1 issue.

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