Problems with Compare View
This is an image that has been edited in Topaz GPAI, so not sure if that is what causes the problem.
I select two versions of an upscaling and get this:
Definitely something wrong there, so I look at each image separately:
Right, that's as it should be and now I can decide which one I want to keep.
When I return to Compare View however:
So, Compare View is proving pretty useless in this instance. Unless there is an obvious fix, I will report to Support. It would be too tedious to go through every one of the 131 images in this folder to make my choice'
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I've seen Compare View do some weird things at times too. Occasionally it will display only the super-selected image and not the other until I make it super-selected.
What happens if you zoom out then back in? Does that clear it up?
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It's showing you the low res preview instead of the hi res image. You can try deleting the settings file which seems to fix a lot of things, but if it doesn't, go ahead and report it to On1 support.
https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File
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I tried it on a dozen images and on some it zooms to x3 correctly and on others it doesn't. Seems to be completely random.
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Back again.
Now I am having an issue with Advance Search; and the user Guide hasn't been updated has it?
I have 2 versions of each image and I want to delete the older ones that don't have the "low_res" in their names. I assumed that if I set up the search as in the screenshot, this would do the trick, but the non low_res files are still in the selection. This doesn't seem logical to me. I wanted to select them all and delete them. Hope that's relatively clear.
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Try changing your search from "Everything" to "File Name"
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David, I was just about to delete my post, having realised what I was doing wrong. But you beat me to it!
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Glad you got it.
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After working with Support on the comparison view issue, I discovered of my own accord that the reason why some images won't load (especially onphoto) is that they are on my external SSD. If I move them to the internal drive there is no issue.
This is despite the fact that I have a fast Samsung T7, approx 720/680 I/O.
I am wondering if there is anything I can do by way of changing my Preferences. This is how they are set at present:
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Nothing I know of will affect that but you're welcome to experiment and see what you find. I assume you told tech support about you finding?
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Yes Brian, I have told Support.
Strangely it is not happening with large DNG files, only with onphoto.
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I've noticed that too.
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Support have suggest I do a complete reset, but I don't want to go that far. They said they are unable to reproduce it on an external drive.
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Further testing on my part indicates that it is only happening with onphoto files that have a layer created in Topaz Sharpen AI (I have v4). It is not happening when processing via Topaz DeNoise AI, Luminar AI or when focus stacking within PR itself.Strange to say the least.0
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This is still a problem. The images are still on the Samsung SSD
And switching to single view then back again can create even more strange behaviour. Moving the images to my desktop did not help this time.
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Ray, any time you have weird things happening, delete the settings file and then check the problem again. This should be done for any weird problem that comes up.
https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File
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This is not a Settings issue. I have the same problem. I think there’s a bug and how the program is handling it’s OpenGL buffers.
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I raised this before with Support and will now do so again. I was hoping it would have been fixed in the latest release!
By the way, why is it not possible to sync edits when an onphoto file is involved?
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My guess is that it has something to do with the Layers an .onphoto file might (usually?) contain. How would the program know which Layer to sync with which?
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On1 has conformed it's a bug and will work to resolve it.
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Here's another example of where comparison view is failing. The image on the left was edited using the new Topaz Photo AI, the one on the left purely within ON1PR, and using the NoNoise AI feature. There is no way I can use comparison view to see which did the better job!
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Ray, why not? Why can't you disable 'Lock pan and zoom' and make them the same size?
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Rick, I was able to get them the same size by clicking "Match All". The issue is that NoNoise AI cannot be previewed in Browse view. Support have beardy pointed out that this is "by design" and that there's a message to that effect if you hover over the flag. Seems dumb to me, but I guess there is a technical reason for it.
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So the problem is actually with preview, not with compare. You could embed nonoise by exporting to the source folder and using that to compare.
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I'm willing to bet the reason NoNoise AI is disabled in the Browser is because of the time it takes for the process to be run. People complain now about how long it takes for the image to load in the Editor, imagine what would happen if that same delay was happening for every edited image you browsed.
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Despite what the message says when hovering over the flag, NoNoise AI DOES render when browsing in single image view. The restriction only occurs when in compare view!
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I think that message only applies to viewing the images in Thumbnail (grid) view. As you've said, noise reduction is shown when you view the image in Photo view as that opens the file which is why we see the Loading Image dialog.
The User Guide doesn't specifically mention that badge but it does say the noise reduction is displayed when the file is opened. I found it once but can't find it again. :(
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It does to me seem to be a bug that the flag warning appears in single image view, since NoNoise IS applied. I have reported this to Support. Having to export to JPG to get a decent comparison is a work-round but slower than if NoNoise were to render in comparison view!
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