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How to prevent white bars with export

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9 comments

  • Brian Lawson Community moderator

    Can you show me a screen shot of your Export settings please? I don't have UHD in my Presets.

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  • Kees de Bruin

    The UHD preset is under Common Sizes / Video. The relevant part of the export preset (with an incorrect width/height but the result is the same):

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  • Brian Lawson Community moderator

    This isn't Export, it is Resize. It's important that the correct terminology is being used. It's also why I don't have a UHD Preset in my Export panel. 😁😉

    No there isn't any way to avoid the white bars in the Resize module when your image does not fit the dimensions.

    You can use the Export module and resize the image from there. It still uses the Resize module only without giving you the controls for fine tuning the algorithm; it just goes with the default settings. It will export only the cropped image.

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  • Kees de Bruin

    Sorry to disappoint you but this is part of the Export preset settings. The UHD setting is only visible when you resize to Dimensions.

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  • Kees de Bruin

    When using a fixed height of 2160 pixels I could export for 4K display without annoying white bars but with the correct aspect ratio.

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  • Brian Lawson Community moderator

    My apologies, I was confused by the partial screenshot where all I could see was Resize.

    I'm finally seeing where you found UHD in the Common Sizes > Video settings, sorry it took me so long.

    Would you please post a screenshot of your entire Photo RAW window with the exact Export settings you are using similar to what I've shown below. I am not able to duplicate your problem and I want to be sure I'm doing things right so I can figure out what's going on for you.

    What are the dimensions of the photo you are exporting? I assume you've cropped it?

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  • Kees de Bruin

    As said, when I resize for Height in the export I get the proper aspect ratio (of the image, not the 16:9 of UHD) without the white side bars.

    The image is not cropped to the 16:9 aspect ratio. If done so, the white bars would not be necessary unless the dimensions are less than UHD and "Do not enlarge" is not selected.

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  • Brian Lawson Community moderator

    And I am unable to duplicate the problem on my system. Before we start assuming there is a problem with your system and going down the road of troubleshooting a problem which may not exist I want to be sure I am doing exactly what you are doing. Only then will we know where the problem lies and only then will we be able to proceed on solving it.

    The screen shot you provided above is not using the UHD settings you are talking about, nor can I see what you've done with your photo and where you're starting from therefore I am unable to use it as a guide for duplicating the problem. If you want further help you'll have to help me replicate your steps. A screenshot as I've shown above gives me all the information I need to do that as long as you post it full size so the text does not get compressed below readability. I also need to know the dimensions of the photo being exported so I can set my test photo to the same dimensions.

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  • Rick Sammartino Community moderator

    Has this been resolved?

    Photo Raw is not able to change the aspect ratio while Resizing or Exporting without either adding or subtracting something. The only place in On1 to stretch or shrink an image to a different ratio is Transform in Edit.

    Any time you specify a Width AND a Height in Export, if it's not the same as the original photo, you will get either white bars (fill dimensions) or cropping (fit dimensions). 

    If you want a different aspect ratio to be Exported, you need to set that BEFORE you Export which means creating a version of your photo and cropping it to a different ratio while still in Edit.

    If you want to resize your image without changing the aspect ratio, then select Width OR Hight, but not both.

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