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Duplicate export files + other questions

Answered
Albert Andrade

Good Evening,

  1. Weird thing started happening tonight, when I go to export a file, I am getting a duplicate file of the same image, one with a watermark that I added and one without. I have not changed any settings that would have caused this. 
  2. In the adjustment panel, when I want to do a liner adjustment, the round circle is to the far left and I need to move to the center every time I go to use.
  3. When I go to export a file, the box it minimized and I need to grab the bottom to increase the size. When I originally installed the program, it would open as full box. What would cause this?

Thank you in advance for any help in answering these puzzlling questions. 

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Comments

5 comments

Date Votes
  • Brian Lawson Community moderator

    1) This is a known problem caused by opening the Export panel then canceling it without doing an export. The fix is to click the Reset button then select your Preset. It should be fine until it gets canceled again.

    2) You need to be more specific about what it is you are doing and what you are looking at. Screenshots are very helpful for these kinds of questions. I'm going to assume you are talking about adding either a Local Adjustment or an Effect of some type and by "round circle is to the far left" you are talking about a slider control. Each slider has a default setting which will depend upon what the slider's purpose is. You can always create a new Style for the effect/adjustment you are concerned with which has that slider where you'd prefer it to start from. I suggest you download the User Guide and do a search for 'style' to find how they work.
     
    3) Apparently there was a program change. On my system the Export panel always opens to the same size.
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  • Rick Sammartino Community moderator

    1 the most likely cause would be that you have 2 export settings enabled. Check the presets on the left and see if any that you're NOT using have the circle enabled.

    2 Are you doing this with a cropped image? If your image is cropped and you add a bug, it's size is based on the canvas, not the crop. Nothing you can do but manually reduce it yourself.

    3 What box are you referring to. The export panel can't be minimised, so not sure what you're referring to.

    If you have strange things happening, one of the first things to do is to delete the settings file. You can try that and see if it fixes anything.

    https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File

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  • Albert Andrade

    Thank you for the replies... 

    Here is the screen shot of a combined issues to question #2 & #3. This image is not cropped. The export box fluctuates between this size and the larger size. In the tutorials I've seen, that adjust circle is in the middle of the images.

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  • Albert Andrade

    Ok, I feel like a doo doo bird, on the adjustable gradient, I was taking the bug to the edge as if I was going to the edge of the horizon.  When I placed the bug in the center, there it was were it was supposed to be.... DOH !!!!

    I did the delete settings file and it seemed to fix the export box. To be totally honest, I've been subscriber to ON1 since to 2019 and played it with sparingly.  Most of my PP is done on LRCC but with 2022, I and going all in and it's been a learning curve. 

    Thank you for your assistance...

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  • Brian Lawson Community moderator

    I'm glad you got it figured out Albert.

    The Masking Bug (adjustable gradient) control will be centered wherever you click on the image. It can then be dragged into a different position if needed. (It usually does as you get it set up.)

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