Inconsistent file naming on export

R C Wisler

• March 30, 2022 01:50

When exporting .jpg files in version 2021.6, resulting, file name may be as requested of "temp" (without .jpg).  Subsequent try may be as requested or "temp" again.  All seemingly random. Original file name does not matter.  Requested new file name changes do not matter.  Same problem if only original file name is requested.

Windows 10, all files on dropbox files on same computer.

All very random -- and IRRITATING

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  Rick Sammartino Community moderator

  • March 30, 2022 02:18

  Sorry, I don't understand what 'temp' means. Can you show an example?

  Also can you post a screenshot of your Export settings?

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  R C Wisler

  • March 30, 2022 02:47

  If I export a file from the browser named say "img 8 012.jpg" or say "simple text.jpg" and set the export rename to original file name + X or even to original file name only, The resultant file name may be as requested or it may be "temp" (no .jpg attached) if I manually add .jpg it is indeed the correct file but named wrong. Multi-file exports  results can be mixed (some correct some text). Same thing again (after deleting first attempt) may give different mix of "temp" results.  Exporting a single file multiple tomes results in some correct some "temp". Seems purely random. All very strange

   

   

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  R C Wisler

  • March 30, 2022 02:55

  

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  Rick Sammartino Community moderator

  • March 30, 2022 03:11

  I've never heard of a file being called Temp. I think this is one you'll have to ask tech support about.

  https://on1help.zendesk.com/hc/en-us/requests/new

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  R C Wisler

  • March 30, 2022 03:16

  I have already asked tech support this evening and sent the log file.
  We shall see
  Thanks for your help.

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