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Inconsistent file naming on export

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5 comments

  • Rick Sammartino Community moderator

    Sorry, I don't understand what 'temp' means. Can you show an example?

    Also can you post a screenshot of your Export settings?

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  • R C Wisler

    If I export a file from the browser named say "img 8 012.jpg" or say "simple text.jpg" and set the export rename to original file name + X or even to original file name only, The resultant file name may be as requested or it may be "temp" (no .jpg attached) if I manually add .jpg it is indeed the correct file but named wrong. Multi-file exports  results can be mixed (some correct some text). Same thing again (after deleting first attempt) may give different mix of "temp" results.  Exporting a single file multiple tomes results in some correct some "temp". Seems purely random. All very strange

     

     

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  • R C Wisler

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  • Rick Sammartino Community moderator

    I've never heard of a file being called Temp. I think this is one you'll have to ask tech support about.

    https://on1help.zendesk.com/hc/en-us/requests/new

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  • R C Wisler

    I have already asked tech support this evening and sent the log file.
    We shall see
    Thanks for your help.

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