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File Types

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3 comments

  • Brian Lawson Community moderator

    It supports them now. HEIC is Apple's chosen extension for their HEIF files.

    There are other topics discussing this format you might find helpful.

    https://on1help.zendesk.com/hc/en-us/search?utf8=✓&query=heif

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  • Brian Lawson Community moderator

    Sarah, if you're not using Apple's HEIC format then you'll have to ask tech support about the company's plans for the HEIF files. They haven't announced anything publicly.

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  • Sarah Dawe

    Thanks Brian, I did do a search for all the HEIF topics but couldn't find anything relevant.  I have a Sony and it shoots HIF files and in Mac Viewer they look decent but can't get On1 to see the files.  I will raise a tech support query and hope that it is in the pipeline as I'm hoping ultimately they will replace JPEG as it will be a space saver as well as quality upgrade without having to shoot RAW for sports.

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