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Processed Images Not On ON1 2022

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3 comments

  • Brian Lawson Community moderator

    It sounds like you are reporting that you've lost your edits. There have been several threads on this posted in the past. Also, I was working with the engineers last month on this problem so hopefully it will be fixed in the next release.

    The good news is that the edits may not be lost and what you are seeing is just the program forgetting about them. The bad news is that they may be lost permanently.

    Your edits are stored in the .on1 sidecar files if you have not turned off the Preferences option to use them. The sidecars can be opened in any text editor. You'll see metadata in plain ASCII text. If the edits still exist you'll also see a bunch of gibberish which is the binary editing data being displayed as text. If you see the gibberish you should be able to recover the edits by moving the photos to a new location. This forces the program to read the associated .on1 file again and the edits will be reapplied. You can then move them back to where they belong and the edits will travel with them. Be sure you do this inside Photo RAW's Browser so the sidecars are moved along with the images.

    If you do not see any of the gibberish your edits are permanently gone. If you have good backups you can recover them by restoring the .on1 files assuming the backup was made while the edits were still in place.

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  • Paul Schneider

    Thanks Brian for getting back to me so fast. I still have ON1 Raw 2021 app on my computer and the processed images are there, but don't show up in On1 Raw 2022.1. Did miss a step to get them into ON1 2022.

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  • Brian Lawson Community moderator

    No, 2022.1 should have recognized them. It's good that 2021 can still see them. That means moving them to a new location, or, just changing the name of the folder they are in, should allow 2022 to see them. Once it does you can move them back or rename the folder back to its original name and it will still see them.

    You should report this to tech support to see what they have to say. I can't make any promises as I'm not an employee of the company but they might be able to send you a download link for the test version I was given by the engineers. I had already recovered all my lost edits by the time I received it so I can't be sure but just updating the program might recover them for you without the moving/renaming hassle.

    How to submit a problem to ON1 Tech Support - A Step-by-step Guide

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