PRINT SIZE - ON1 IGNORES THE SIZE OF THE FILE

Rob Kendrew

• April 25, 2022 16:57

I'm trying to do something I would have thought was extremely basic.

I'm trying to print out an image that I have resized to the final size I need for a frame (135 mm x 90 mm portrait) onto an A4 sheet of photo paper so that I can cut it out. 

I have the paper size A4 selected and the jpg I am printing is exactly 135 x 90. ON1 then seems to give me loads of different options of Print Area apart from the one I want and when I try to enter 29 x 13 cm into the custom section, it either won't accept it or crashes.

This is so basic that I'm wondering why I just cancelled my Adobe contract to go over to ON1?

What am I doing wrong? How can I print out an image onto a standard size sheet of paper at the size I have specified?

iMac 24. Monterey

 

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  Brian Lawson Community moderator

  • April 25, 2022 19:05

  You should direct this question to tech support.

  How to submit a problem to ON1 Tech Support - A Step-by-step Guide

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  David Price

  • April 28, 2022 23:55
  • Edited

  If you're using an Epson printer download <Epson Print Layout>, its free.

  Export your final edited image from On1 and then import to Epson Print Layout, this gives good control of the final print size and positioning on the page. This is my standard workflow when it comes to printing.

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