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On1 resize ai error message

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19 comments

  • Michael Broyles

    Thank you. I am sure my computer more than meets the requirements for On1 AI resize, so I will submit a log.

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  • Michael Broyles

    I think I was wrong. The log says VRAM Amount 1024 MB. That must be the problem?

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  • Brian Lawson Community moderator

    2GB of VRAM is the minimum required for running Resize AI 2022.

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  • Rick Sammartino Community moderator

    This is my problem too. With the new requirements, AI Resize won't run on my PC either.

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  • Michael Broyles

    Thanks, Iwill upgrade, as this program looks like it is worth it.

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  • David Kick

    Michael, if you upgrade your video card, I strongly suggest getting one with at least 4GB of VRam. 2GB will probably work but keep in mind that is the minimum spec and as such might not be very speedy. I don't know how your system is spec'd or power supply capability but the cards with 4gb VRam typically don't require a power connection from the power supply.

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  • Rick Sammartino Community moderator

    2gig won't work. Mine is 2 gig and it's not enough.

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  • David Kick

    Rick, I'm not surprised 2GB doesn't work. I've thought for some time that On1's min / recommended requirements were really too low.  I see the Vram min for 2022.1 is 512MB and 2GB Recommended. If Resize AI is so GPU intensive that it won't run on 2GB they better update the Spec Sheet for 2022.1. 

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  • Brian Lawson Community moderator

    I expect that the minimum requirements for Photo RAW will go up once Resize AI has been incorporated into the program.

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  • David Kick

    Brian they might and should do that. Regardless, I bet we see more than one post here about On1 performance when owners with video cards that ran On1 "just okay" can't run Resize AI from within 2022 when the new release comes out.

    Rick, if you don't mind sharing, what are your system specs?

     

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  • Gary Komar

    When I use the 2022.1 Resize (non-AI) on a 14MB raw file, it works fine and within a few seconds creates the resized file. The new file is relatively small since it's been resized. If I use the 2022 AI Resize program on the same raw file with the same parameters, it identifies a 66MB file and takes around 10 minutes to complete. I can't explain what is happening.

    This is a definite step backwards in certain areas. The Photo Raw edit program doesn't use the AI Resize version  and I hope they don't automatically include it in the next release or the resize option will not be of much use. They should include an option to set a preference as to which resize program should be activated.

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  • David Kick

    Gary, On1 has indicated Resize AI will be included in the next PR 2022 update. I wouldn't be surprised if they integrate Resize AI like they did with Nonoise AI and give us the option to use the Classic Resize or Resize AI.

    As you can see from the discussion above these are GPU intensive programs. If I may ask, what are your system specs?   

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  • Gary Komar

    David, I'll try to keep this short. I recently upgraded computers- now have I7 cpu which showed a definite overall increase in speed. Prior computer was a high end Cad workstation. Cad workstation had a video card, new computer has on-board video. With new computer, speed increase was good on all programs and worked well only using the on-board video until 2022 Resize AI. I know from upgrading video cards in the Cad system, not all cards are equal. Some years ago the video cards were split into Cad vs gaming types, now mainly are gaming (fps). All video cards are not quite the same. I saw in a comment on 2022 Pr AI that a video card 1050 TI with 4GB may not be sufficient to handle the processing, and was suggested to go with a higher speed video card. So now, if that is true, that would require a $600+ video card which doesn't make sense to me since it seems the required processing appears to have been moved from the computer cpu to the video card with the AI versions. I'm not sure new users will want to invest in a +$600 video card to run the software which isn't required for other photo software suppliers.

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  • David Kick

    Gary, I agree a 1050 Ti might be a bit underpowered and yes graphics cards are outrageously expensive. I would think something like a GTX 1660 Ti or Super would work great. You can pick one up on Amazon for around $350. Still not a great price for a card of that generation but much better price than the newest cards.

    Also, On1 PR has been very graphic card intensive for several generations.

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  • Gary Komar

    David, I agree with you. But if I remember my experience with video cards, there are Cuda cores, RT cores, Tensor cores, memory speed, memory bus bandwidth, memory bus width- all which needs to be considered and it's unclear what is really needed to gain the most speed from the ON1 programs since none of these seem to be addressed. Many gamer video cards are tested against game programs to see which exhibit speed increases over others. I'm afraid with ON1 selecting a video card is a real shot in the dark not knowing what specific area of the video cards are most important to be considered.

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  • Rick Sammartino Community moderator

    Gary, maybe you should contact On1 support and ask them that very question to help On1 useres know what to look for.

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  • Brian Lawson Community moderator

    Gary, send a request to tech support asking them to ask the engineers about this. See what they have to say about it. Be patient as this kind of a request will have a lower priority than someone asking for help fixing a problem keeping them from being able to use the program. It took them a little over a week to get back to me with my question about the banding I was seeing in one of my photos.

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  • Gary Komar

    Brian and Rick, I submitted a request and will update when information is available.

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