Resize Ai crashes every other export on average!
Crashes every other export almost - sometime 2-3 times with the same photo. So frustrating after doing all the work and then all lost
What are your system specs? Which model Mac are you running, how much RAM does it have, and which OS version do you use?0
I can't say why it's crashing, but if you go back to Browse before you Export, all of your work will be saved even if Export crashes. You can restart Photo Raw and try again without losing your work.0
With me resize AI crashes all the time, exporting images is impossible, PR runs forever. It‘s resignating that even the basic functions don‘t work.0
Guys, we need more information than simply that the program is crashing if you want us to be able to help. Resize AI has higher system requirements than Photo RAW so we need to start there. We need to know
- Which OS are you running?
- What are your system specs — how much RAM, what kind of video card, how much VRAM?
I made a mistake in my first comment. I am not using resize and not resize AI. I use it because since two weeks ago I am no longer able to export. Pressing ready after resizing stores a TIFF file in the desired dimensions and size. This works good for me, as long as I am not resizing onphoto files, then the program crashes.0
You still have not provided the information about your system that I need to proceed. I can tell you to try Delete Settings, that may help.0
Sorry for my late reaction.
I tried Delere Settings immediately but that doesn‘t help.
I work with a M1 computer, 16 gb ram with the latest latest MacOs. 4 gb Vram.
80 gb free space on the internal drive and 200 gb on my external drive, no system caches moved.0
Have you tried the Reset ON1 Resize AI option yet? That is the next step. If that doesn't solve the problem I'll have to refer you to Technical Support. I run an M1 Mini myself and I have not had any problems with it so far.
FYI, you do not have 4GB of VRAM. The M1 chips use an integrated memory model. Both the CPU and the GPU share the same memory. This is one of the reasons they are so fast processing graphics information. That data does not have to be shuttled into VRAM before it can be processed then shuttled back to regular RAM. Both processors access the graphics data from the same memory space. 😀0
I am also having this issue, resulting in:
I have tried starting ON1 Raw in Administrator mode, but same result. System Details are:
OS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HILLRANGE-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model H97M-D3H
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F7, 3/08/2015
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product H97M-D3H
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "10.0.19041.1741"
Time Zone AUS Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 4.16 GB
Total Virtual Memory 28.8 GB
Available Virtual Memory 5.11 GB
Page File Space 13.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Running
Virtualisation-based security required security properties
Virtualisation-based security available security properties Base Virtualisation Support, DMA Protection
Virtualisation-based security services configured
Virtualisation-based security services running
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, Disabled by policy, TPM is not usable
Name NVIDIA GeForce GT 710
PNP Device ID PCI\VEN_10DE&DEV_128B&SUBSYS_85721043&REV_A1\4&1286464&0&0008
Adapter Type NVIDIA GeForce GT 710, NVIDIA compatible
Adapter Description NVIDIA GeForce GT 710
Adapter RAM (2,147,483,648) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ac81bdb2c36ac80\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ac81bdb2c36ac80\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ac81bdb2c36ac80\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ac81bdb2c36ac80\nvldumdx.dll
Driver Version 184.108.40.20647
INF File oem88.inf (Section002 section)
Colour Planes Not Available
Colour Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Memory Address 0xF6000000-0xF6FFFFFF
Memory Address 0xE0000000-0xE7FFFFFF
Memory Address 0xE8000000-0xE9FFFFFF
IRQ Channel IRQ 16
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_7AC81BDB2C36AC80\NVLDDMKM.SYS (220.127.116.1147, 35.82 MB (37,559,008 bytes), 17/05/2022 17:20)
Regards and Thanks,
Your video card is at least 6 years old and most likely is underpowered for handling Resize AI's needs. You might want to consider an upgrade.0
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