Small issue in new resize

Henri Lombaerts

• June 10, 2022 11:56

In the right pane nav/levels are not visible (only the upper pixels)

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  Brian Lawson Community moderator

  • June 10, 2022 12:24

  I'm not seeing this on my Mac. Are you using your monitor at its default resolution?

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  Henri Lombaerts

  • June 10, 2022 13:22

  Yes Brian, at the recommended settings. Even with lower resolution it is the same.

  

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  Brian Lawson Community moderator

  • June 10, 2022 13:41

  All I have to offer then is to Delete Settings and if that doesn't fix the problem contact tech support. Sorry.

  Delete Settings File

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  Lou Gross

  • June 13, 2022 21:40

  Henri,

  I am seeing a similar thing on my PC.  When I go into resize the Nav, Levels and Info are all compressed vertically. This is not a problem for the Nav and Levels, but the Info is unreadable. This is not a major issue since it seems to only be in resize and those views are not usually needed in resize, 

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  Brian Lawson Community moderator

  • June 14, 2022 01:16

  Have you gone through the Delete Settings process I mentioned above?

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  Henri Lombaerts

  • June 14, 2022 06:37

  Hello Brian,
  The problem is solved with the reset. But it isn't normal that you have to reset the settings regulary. You are also losing each time the personal shortcuts you made. :-(

   

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  Carl Traub

  • June 14, 2022 10:36

  Henri,

  This is an ongoing annoyance for many users.  On1's inability to stop this corruption is one of my biggest complaints.

  I've written a cheat sheet of the steps I need to do to reapply my settings back to the way I want them.

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  Henri Lombaerts

  • June 14, 2022 11:15

  I don't know if it would be possible to reset the settings in different levels so that some parts of the setting could be saved.

   

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