Add/Remove program entry still missing for PR 2022.5

Carl Traub

• June 18, 2022 18:52

After installing PR 2022.0 when it was first released, I reported to support that no entry to uninstall 2022 had been created on my Win 10 system.  They blamed registry corruption (which it isn't) and told me to run CCleaner, which I do monthly. I informed them of this.  I never got any more feedback from support.

I just installed 2022.5, and the problem persists; there is no entry to uninstall PR 2022.  At some point I will need to uninstall it.

I've created another support ticket reporting this, but I'm not sure that I'll get any useful feedback.

0

• 

  Rick Sammartino Community moderator

  • June 18, 2022 19:19

  I believe this article shows how to uninstall if there is no entry.

  https://on1help.zendesk.com/hc/en-us/articles/360039391732-How-to-Uninstall-if-You-ve-Installed-to-a-Custom-Location-Windows-

  This article says pretty much the same thing.

  https://on1help.zendesk.com/hc/en-us/articles/360053531111-How-to-Manually-Uninstall-ON1-apps

  0
• 

  Carl Traub

  • June 19, 2022 16:59

  Thanks Rick.  I hope I remember this when I need to uninstall in a few years. :)

  0
• 

  Rick Sammartino Community moderator

  • June 19, 2022 17:10

  These articles are from the library on this site. All you need to do is enter 'uninstall' in the search box at the top of this page.

  0

Please sign in to leave a comment.