I presented my problem to the ON1 support team last week. They asked me to upload videos and I sent them various last Wednesday, describing some problems, this one among them.
They where very reactive in asking me for videos to demonstrate the problem, but after making several for them and sending them, they never got back to me. I asked for feedback some days later and if they could confirm that they had at least received and reviewed the videos, still no answer unfortunately, so I'll try my luck here.
Local adjustments, using sliders to to create luminosity mask, then cleaning up with the adjustment brush, also using "command + perfect brush" for the edges, but copying and pasting it into a new local adjustment mask just copies something obviously totally different.
The masking and copy-pasting works to a certain amount of time invested, but at some point it starts delivering errors like this.
At some points also trying to "undo" a step, sets you back to a point in the process that was somewhere at the very beginning or not even within the editing process. Trying to "redo" that step is thereafter not possible anymore, so all work done is lost.
Screenshot 1 is brushing up the rests with "command + perfect brush+
Screenshot 2 is what I copied
Screenshot 3 is what I got after pasting
OS Monterey 12.3.1, M1 MBP 16
Thank you in advance!
Please sign in to leave a comment.