Are my computer specs OK

MAL AUSTIN

• July 28, 2022 01:17

I am trialling ON1 and keep getting "Error 1" when trying to save. Could you check if these specs are good enough for the ON1 software?

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  Rick Sammartino Community moderator

  • July 28, 2022 01:21

  Your GPU isn't shown. Everything else looks Ok.

  https://on1help.zendesk.com/hc/en-us/articles/7126901421581--1-Error-using-ON1-PHOTO-RAW-2022-5-or-Resize-AI-

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  MAL AUSTIN

  • July 28, 2022 02:25

  Thanks for answering: NVIDIA GeForce GT710

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  Rick Sammartino Community moderator

  • July 28, 2022 03:05
  • Edited

  This is the note at the bottom of the article linked above. Looks like that card is not supported any more. You'll need a supported video card for On1 to run.

  

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  MAL AUSTIN

  • July 28, 2022 04:27

  Oh Boy it never ends - thanks for your reply

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  Ken Renton

  • July 28, 2022 16:25

  My latest version of ON1 seems to be running fine with a GTX 750 Ti, which is listed as not being updated so it looks as if some NVIDIA GPUs in the 700 series are not included in this problem.

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