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Removing files/folders/catalogue completely

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2 comments

  • Roger Gough

    I would suggest you take a look at this article:

    https://on1help.zendesk.com/hc/en-us/articles/360053531111-How-to-Manually-Uninstall-ON1-apps

    Good luck!

     

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  • Brian Lawson Community moderator

    This is the process I use to manually remove all traces of the program.

    1. Uninstall via the Add/Remove Programs
    2. Remove the C:\Program Files\ON1\ON1 Photo RAW 202x directory
    3. Remove the directories with "202x" in their names located in C:\ProgramData\ON1
    4. Remove the directories with "202x" in their names located in C:\Users\<user>\AppData\Roaming\ON1
    5. Remove this directory C:\Users\<user>\AppData\Roaming\Adobe\Lightroom\Modules\ON1 Photo RAW 202x.lrplugin
    6. Remove this directory C:\Users\<user>\AppData\Roaming\Adobe\Lightroom\Modules\ON1 Resize 202x-suite.lrplugin
    7. Remove the 202x files in this directory C:\Users\<user>\AppData\Roaming\Adobe\Lightroom\External Editor Presets
    8. Remove the 202x files in this directory C:\Program Files\Common Files\Adobe\Plug-Ins\CC

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