Multiple Export presets
I've just submitted a support ticket, but I am wondering if anyone else has noticed this.
I am exporting a folder of edited raw images for use on a web site. I have three identical export presets except that one resizes to 300px long edge, and one to 900px and one to 1800px, and the naming includes S, M and L respectively. (You gotta love responsive websites!)
If I export with all 3 presets selected it looks as if it works, with a folder that has a S, M and L version of each image of the right size, but when I try to use them, the M and even more so the L image are blurry and poor quality and can't be used. It looks as if the M and L are enlarged from the S not different size exports of the raw (which at 2850px long edge is more than big enough).
If I check the "do not enlarge" option in the presets I get 3 files per image, correctly named, but all the small size.
If I run one export preset at a time, it all works fine, so I have a work-round, but I thought I could export to multiple destinations and sizes at the same time. Have I misunderstood?
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Watch Scoots videos on exporting, if you search his site for ON1 Export you will find others
Or Search ON1 Learning Tutorials
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Thanks for the suggestion. It was a nicely presented video, as Scott’s always are, but it is talking about exporting multiple images at the same time with one preset. I have been doing that happily for a long time.
I had understood that if I select more than one export preset, it will export the selected image(s) with each of the presets, so I can make say a full resolution tiff and a small jpg for social media in one operation. In fact, a warning comes up if you have more than one export preset selected saying that this will happen. It appears to me, though, that instead of exporting the same image in different formats/sizes etc. it actually uses the first export to produce the subsequent ones, as I explained.
I’m pretty sure it is a bug, which is why I sent it to tech support, but I wanted to check my understanding in case I’d missed something. If it is a bug, it means that significant functionality does not actually work and I was surprised that I had seen no mention of this, or that it had not been fixed yet.
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I will try to duplicate this tonight in 2023. Of I can I’ll report it.
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Thanks.
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I am sorry I pointed you to the wrong video, I felt sure that I had seen one of Scotts veideos that covered the muti export presetI will see if I can find it
In the meantime Brian is on the case
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I ran one test last night in 2023 and was not able to reproduce the problem. I'll try again in 2022 later today.
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The video that shows exporting multiple presets is at https://www.youtube.com/watch?v=5kPeLH4J1u4&list=PLTShOn29ZxjOSAnb0cSezCj07GVIQGzEl&index=42
It is very short starts at 22.00 mins
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Reply received from Tech Support:
Unfortunately, Photo RAW is not meant to run multiple presets when exporting which is why this issue is occurring.
Though it is obviously possible, our developers did not intend for the use of multiple presets to be enabled while exporting due to issues such as the one you are describing.
This may change in the future as they refine the export module further, but we can only currently recommend that you utilize exporting with one export preset at a time.I began to wonder where I had got the idea that I could do this so did some digging. It’s in the latest manual!
It is possible to export more than one preset at a time. Every preset in the Presets panel that has the control circle set to On (filled) will be included in the export operation. This might be helpful to create backups on another disk, for example, or to build proxy versions for use while the original is being edited.
It’s also in the get started video course:
https://www.on1.com/videos/exporting-printing-and-resizing/
I replied pointing this out and saying that the user interface is wrong. If you can only safely select one export preset at a time, you should not be able to select more than one AND the pop-up needs to warn you not to do this, not tell you that multiple exports will occur.
My reading of this is that it is a bug, that they haven’t fixed and are not planning to any time soon.
I also find myself asking, again, what on1 mean when they talk about “our developers”. Are the engineers “in house”, working in a close team with the designers, marketers and support team or is development out-sourced? If the latter it would explain some of the “quirks” of what is basically an excellent app.
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Development is not out-sourced. They have their own software engineers.
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Development is not out-sourced. They have their own software engineers.
Thanks for that information. I have often wondered why support talks about "our developers" as if they are quite distant to them. Maybe that's how they work!
I have a long (if somewhat on and off) history with on1. The approach and philosophy fits me well and the balance between price and features is about right too. It's been great to see their approach to AI features and the company feels like it is pushing forward with real and highly effective innovation recently. I enjoy using it and am pleased with the results.
But the "off" part of my relationship with On1 is crystallised in this latest experience. It took me an hour or two to work out and confirm what was happening to make my exports so poor quality and almost as long to wonder whether I was using the software correctly. It didn't really matter with this particular project, but in the days when I was doing event photography (taking a few thousand photos, selecting, editing and printing for customers before the end of the event) something like this would have risked my business as well as my sanity! I get that software has bugs and that the engineers are flat out on the new version and don't want to even think about fixing bugs in the old version, but if it says something in the manual, it really has to work.
Not being able to replicate this in 2023 might be a good sign.
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If you're interested in doing some more testing you might want to change the name of one of your Presets so the larger file is exported first then if the smaller is exported from that it will be a downsizing rather than an upscaling. You might get better results.
I do agree that if the manual says we can do it and we can't it is a bug that needs repairing.
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An update from tech support:
”I apologize, I was in fact mistaken and have been informed by our development team that it is possible to use multiple export presets at the same time, however, I was also informed that there is currently an open bug with NoNoise and Resize that can cause failed exports when batch exporting.
Once this bug has been addressed we will let you know.”I was not consciously using NoNoise (no sharpening or noise reduction on those images) but I guess resize is doing the image resizing.
I will do some more testing when I have time. I’d certainly be happier with downsized large images than upsized small ones!
The Scott Davenport multiple export preset video is very clear and it’s exactly how I thought it should work.
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