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AI Keywords not automatically scanning catalogue folders

Comments

11 comments

  • PETER BREADY

    I've submitted a request to support for clarification of this too - it seems rather pointless if we have to manually scan our catalogued folders as that's not what the Preferences setting would suggest

     

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  • Chris Taylor

    Thanks Peter. I will open a ticket too. Never hurts to add a voice to the official pipeline.

    I don't think things are working as advertised. :-)

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  • John Crupper

    Have the same issue and question.

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  • PETER BREADY

    Response from ON1:

    ”The automatic keyword will happen on images in your cataloged folder.  On images that aren't in a cataloged folder you can hit the Scan Now button.  The automatic keyword is something that happens in the background and if you have a lot of cataloged images, it can take a while to populate that pane.  If there is a file that is cataloged and has not yet been scanned and added, you can override the priority by hitting the scan button.  The process does not take an alphabetical order or the view order you have in Browse.  Since it's a background operation, it frees up the app to let you actually do edits while it goes through your cataloged folder.”

    However, I left my folders to be recatalogued, and my PC idle for a long while after that, and see no sign of any automatic AI keyword generation. When I go into a subfolder, I still need to manually scan most if not all images. On the other hand, if you do an advanced search, it does seem to find AI keyword matches, it just doesn’t seem to display all ai keywords on an image unless you manually scan - which is weird…

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  • Chris Taylor

    After a week, I still see no sign of automatic keywording. I have a reasonably powerful machine - 8th gen Core-i7, 32 GB RAM. When it is just sitting there with PR2023, a browser (with a dozen or so open tabs), and a few other programs loaded, CPU utilization is almost always well under 10%, memory utilization generally under 40%. 

    While I have not checked every file in every folder under my catalogued folders, I have clicked on many dozens and none have been automatically keyworded.

    I bugged it with ON1 and they replied that they were "investigating some user reports of this issue." They asked for log files and an MSINFO dump. I provided that last Wednesday. Nothing since. But I guess they are busy with actual crashes. I am sure they will get around to minor issues like automatic keywording not working as they have time for it.

     

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  • Jan Bärlund

    Seems like I have the same problem in my version 2023 (17.0.2.13102)

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  • Rick Sammartino Community moderator

    have you checked to make sure it's enabled?

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  • Jan Bärlund

    Yes, it looks like below, if I mark the pict manual for one year and hit "Scan" it starts scan a scan job, the program seems not releasing memory after each job it keeps increasing I have now scan six year, see  below (aprox 10 000 pict).

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  • Rick Sammartino Community moderator

    For the memory problem, you'll have to talk to ON1 tech support, you might as well ask them about the other problem at the same time.

    https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

    https://on1help.zendesk.com/hc/en-us/requests/new

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  • Charles Cowan

    For those that didn't have On1 automatically AI keyword their catalogs, I have now resolved this myself. After waiting weeks for Photo Raw to automatically keyword my current catalogs, I gave up. I then deleted all of my catalogs and then re-cataloged my  folders. This appears to have finally triggered the keywording which completed after about a day and a half of processing. I suggest that if others have this problem that they try deleting and then re-creating their catalogs.

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  • Chris Taylor

    @Charles - thanks for the tip. Unfortunately, it didn't help me. I did as you did - deleted catalogs and then created a new catalog - a single one that has folders within it for each year and then individual shoots as subfolders within them.

    AI Keywording kicked in for a bit but then stalled. After a couple of days of my computer remaining on 24x7, with very little else going on (CPU is usually under 10%), no more keywords. Less than half of my photos have had AI keywords applied.

    Something (on my setup at least) remains broken.

    Chris

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