Photo Raw 2023
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1. Could this be connected to the Nvidia card?
2. Have you submitted this to support for them to have a look at?
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Yes, I've put a support ticket in. I suspect it's NVidia which is the problem. I have NVidia rtx 2060 and 32gb ram on a Legion 5 running Windows 11. It's the latest driver but I don't know how much pressure On1 is able to put on NVidia to provide a fix for the incompatibility. I have a subscription and PR2022 is still functional so all is not lost ... it would just be nice to know a solution will arrive sooner than later as I'm paying for an up to date editor which is unusable 😪
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I have the 3060 card and no problems so I would suspect Nvidia will be able to sort this out very quickly - I run it as the studio driver and it is 517.40 version.
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I also run the Studio driver so now I'm wondering if it's something to do with my Windows 11 setup? I can't imagine there's sufficient difference between rtx 2060 and and rtx 3060?
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I run the studio driver 517.40 version with 2060 and it fails. As a workaround I have changed the settings to use the integrated Intel Graphics driver on my 2 laptops and it works perfectly, albeit probably not at the same speed as NVIDIA.
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Just for information. I have been using Studio driver 517.40 and the ON1 team asked me to try the 517.48 version which is the Games ready driver , just tried it but no change . Still blanks out on my RTX 2070.
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Have you checked that the GPU card is prioritised by the Nvidia Program setting to PR2023? Also check that the CUDA and Open GL rendering settings specify the video card.
I had been using PR2023 for several days and getting very frustrated with the lags and crashes. Then I realised I had not changed the Nvidia program setting to PR2023.
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