System crashes after cropping jpg and tiff files
Just installed PR2023 and have started editing. It seems to work ok with usual raw files. However, when I open a jpg file and try to crop it, there is a message that something is "loading" and another one "filling photo". Then, the app crashes. I have also tried a tiff file and the same crash happens. No issues with cropping raw files (so far...).
Any ideas/suggestions welcome. Thanks.
I am not seeing either of those messages nor is the program crashing on my system.
What are your system specs?
What is the source of the files that cause the program to crash?0
The system is fine as it has been running the app so far with no other problems. i7 8th gen, 24gb, nvidia 1050i 4gb.
It crashes with any jpg file I have used. I converted a jpg file into a tiff one via PR2023 and it still crashes. All raw cr3 files work ok.0
You'll have to report this to tech support then. I'm able to work with jpegs without any problems but I'm on a Mac.
How to submit a problem to ON1 Tech Support - A Step-by-step Guide0
Thanks, will do.0
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