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Is anyone successfully using an NVIDIA based 2060 card with On1 2023?

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21 comments

  • Richard Wise

    I have the 2060 and I'm having problems with a number of things including NoNoise/Sharpening making my screen go dark and clicking on photos and the program crashes.  I'm sure ON1 Support will figure these issues out and send out an update.

     

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  • Charles Ragucci

    Hello I have a  Nivida 1650 4 gig I'm getting the black screen of death when using No Noise AI 
    AMD  8 core Ryzen 
    4k monitor 

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  • Brian Lawson Community moderator

    The op's question is does it work for anyone? There are several other threads here that discuss it not working and they should be checked out. You might find a solution as the answer to the question is yes, some users with NVIDIA cards are using it successfully and have posted what they did to get it to work.

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  • Bernd PALMER

    No. On request by Stevie, I just sent him my log file.
    In the meantime, I have attached the integrated Intel Graphics (UHD 630) processor to ON1 instead if NVIDIA and this seems to work perfectly.

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  • Michael Harrison

    Brian Lawson Can you link to the solutions please. I haven't seen anyone say they have it working other than by effectively switching off the GPU and moving to integrated graphics. My expectation is that we will need to wait for an updated driver from nVidia. 

     

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  • Mike Pill

    Found a driver on the NVIDIA web site dated 12th Oct. 2022 for my RTX2070. Installed on off-chance it includes a fix for this problem. It doesn't - still the same old blank / black screen. This was version 522.25

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  • Brian Lawson Community moderator

    Just search these forums for 2023 nvidea. I don't have time to do it for you right now, sorry.

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  • Caroline Picking

    I have a 2060, and get the black screen, photos going black/empty on the grid (those always re-appear) and, when I persisted, terrible slowdowns with masking once there were a few filters on. (I used to have slowdowns on 2022, but upgraded from an i5 to an i7 and everything was smooth). Since I have a high-end processor, I assume the slowdowns are another symptom of the graphics card just not being happy.

    (Have contacted tech support)

    I have yet to see anyone reporting things working with a 2060 (or any other Nvidia card, come to that) but also cognisant that only people with problems come to support forums!

     

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  • Stephen Munyan

    Caroline, that was the problem I had with the most recent 2022.5 release.  My 1060 card was no longer being used.  Thankfully my i7 had enough horsepower to get the job done.

    Based on what I'm seeing I will hold off on purchasing a 2060 until things get sorted out.  My i7 doesn't have an integrated graphics card so I would rather deal with no NVIDIA support instead of a black screen.

    Steve

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  • Michael Harrison

    Thanks for the link Brian Lawson. This is for for a different card than the 1060, 2060 etc.. I think the solution is in the hands of nVidia. All my stuff is well up to date (I even tried a video driver roll back to see if that would work - but it doesn't). 

     

     

     

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  • David Kick

    I have a Nvidia 3060Ti I don't have the same issues as those with 20 series cards. Not getting a black screen with Nonoise etc but find AI masks seem to be applied with super low opacity so they are essentially useless.

    I reported my issues with replication steps and screen shots to On1 tech support and got the same response, they believe it's an Nvidia driver issue and I need to wait for Nvidia to update their drivers.. I'm not sure I am buying that reasoning. It seems to me On1 needs to make this work with Nvidia drivers -- period. ( are they telling us they did not test this software using machines with Nvidia cards??  So now we just sit around and wait for Nvidia to do something, I'm guessing we better not hold our breaths.

    I have tried both the Game Ready and Studio drivers with no change in performance.

    As a side note to OP I had a 2060 and it worked really well on PR2022. It's a fine card once the current issues get sorted. 

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  • Chris Taylor

    Mike Pill "Found a driver on the NVIDIA web site dated 12th Oct. 2022 for my RTX2070. Installed on off-chance it includes a fix for this problem. It doesn't - still the same old blank / black screen. This was version 522.25"

    The 522.25 drivers are the "game ready" drivers. I am sticking with "Studio drivers".

    Thanks for the confirmation that even the latest "game ready" drivers don't work.

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  • David Neuhauser

    RTX 2070 super on my end and

    I have a lot of issues with Photo Raw 2023, black screen on no noise Ai and also Mask Ai is unusable.

    Ai Mask is far off allthough preview seems spot on, is this also nvidia related?

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  • Michael Harrison

    A gentleman called David Tillett posted a fix on a number of threads, it is a roll back to these Game Ready drivers GeForce Game Ready Driver | 512.15 | Windows 11 | NVIDIA

    It has worked for me.

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  • Mike Pill

    I have just rolled back from 522.25 to Michael Harrisons suggestion of using Game Ready 512.15 with my RTX2070 GPU and it seems to work fine.

    Unfortunately that means that if I need to update the drivers for any other reason then my software may /will not work!  Am currently in touch with the support team and they are suggesting that I load some testing s/w to test the 522.25 driver and give them some log details. Just waiting to hear  what they want me to do. 

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  • Caroline Picking

    Rolling back to 512.15 has worked for me, though so far only initial testing on Nonoise/Tack Sharp.

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  • Holger Danielsson

    Rolling back to 512.96 (Studio) also works for me. No crashes with NoNoise AI, TackSharp AI and AI presets.(Win10, RTX 2060)

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  • Chris Taylor

    Windows 10, RTX 2070. I tried both the 512.15 game ready drivers and 512.96 studio drivers.

    Both worked! Thanks to all and especially David Tillett.

    I thought - who knows if there is a weird interaction between the video driver and PR's AI Select. But alas, no. It is just as bad for most of my images as with the latest video drivers. https://on1help.zendesk.com/hc/en-us/community/posts/9781971355533-Severely-disappointed-with-AI-masking-in-2023 

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  • David Tillett
    Great answers

    Chris, thanks for the appreciation but all I did was pass on information on from the Plus Forums so as to reach wider audience. Real kudos should go to Anita who commented that she was not seeing the problems but hadn’t updated her drivers for while, and to those who tested downgrading and confirmed it worked for them as well. 

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  • Stephen Munyan

    Chris thanks for summarizing the information to create a working solution. Yesterday I ordered an EVGA GeForce RTX 2060 SC and am looking forward to getting GPU acceleration to work again.

    Hopefully someone from On1 can work with NVIDIA to track down and correct the bugs in the current graphics drivers.

    Steve

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