PR 2023 Content aware fill crashes with Raw files
Tested the Crop content fill with several files ( all Canon cRaw ) and it crashes 10 out of 10 times after "filling" despite simple back grounds. It will fill to 100% and crashes with no error messages before the crash. If I first export the photos to low res Jpeg then the content aware fill works. It cannot be due to lack of processing power. My PC is Core i9 -9900 3.10Ghz , Nvidia GeForce GTX 1050 4GB, 32GB RAM, SSD 500GB with external USB SSD cache.
Anyone else experiencing this ?
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What happens when you use it with an uncompressed cr3 file? I haven’t tested craw but it works for me on regular cr4 files. I’m also on a Mac which might be a factor.
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Will test that later but for all other post processing I have been using cRaw successfully since it was supported, including all the new PR 2023 features and they don't crash.
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Tested with CR2 which is the uncompressed Canon file and like the CR3 tests it crashed 10 out of 10 times. I have more success with Jpeg files but very often I also see a white band at the bottom after content aware has completed the filling process. I would like to attach a CR3 file for you to test with the Mac but the file format is not accepted.
I will raise this issue with tech support
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My Canon R5 uses .cr3 format. I am able to use both compressed and normal files without crashing. Support is your best option.
I’m happy to take a look at one of your files if you like. Post it to Dropbox or WeTransfer then post the download link here. I’ll take a look tonight when I get home.
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Brian, thank you for the offer. I have sent the file to tech support.
Tech support replied that they are aware of the problems and are in the process of solving them.
We wait for the next PR 2023 point upgrade.
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If I try to edit CR2 canon files it Crashes every time. my newer cr3 files work most of the time and I have had one crash with a jpg file. I'll wait to the next version before I try using the Content aware "feature" It was on of my upgrade reasons. In future I will wait and try before a buy.
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My Panasonic RW2 files (GH5/G9/GX9) will cause teh APP to crash immediately after trying to open in EDIT. Have it reported to Tech Support - the answer was ambivalent - maybe the NVIDIA problem - no help for me, as my NVIDIA 1080TI has no other problems with 2023 version.
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Upgraded to PR 2033 17.01 and Nvidia 522.30 and the CAF is still not working for Canon CR2 and CR3 files. It crashes like before.
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Same for me, when I try to «Content aware fill» a RAF (Fuji) file in the Crop tool. It will initially slow down my computer and after a few minutes the whole computer crashes (not only PR2023)
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Gilbert, would you care to make one of your RAF files available for me to download? I have no problems with the Content Aware Fill but I shoot Canon. I'm wondering if it has something to do with the image file being rotated.
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My Panasonic files RW2 files (G7,G80, G9) and jpeg files also crashing . After the " filling photo" it is stuck at 100 percent and after about 7 seconds the program is closed without warning. Tested on two different windows pc's witch both the same result.
If i use the nef or jpeg files of my old nikon5100 it also crashes the same way.
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You get the same answer as everyone else. I'm happy to try one of your RW2 files if you will make it available for download. Upload it to a file sharing site like Dropbox or WeTransfer and post the download link here so I can take a look at it.
Otherwise, your only option is to contact tech support.
How to submit a problem to ON1 Tech Support - A Step-by-step Guide
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Thanks Brian . The problem is not in a RW2 or Nef files . I examined the windows log files and it seems to be a tdr error. https://nvidia.custhelp.com/app/answers/detail/a_id/3633 . I edit some reg files and the problem of crashing ( timeout) is gone . The result with on1 contend aware crop is not what i expected but i gues i will open een call with tech support. to see if i doing something wrong.
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Same here. 100% crashes on attempted content aware fill using the crop function. I have tried .dng, cr2, .tif, and .jpg files of varying sizes and complexity. All file types crash after reaching 100% on the Filling Photo progress window and while that progress window is still displayed on screen. (PR 2023.1.1 (17.1.1), Win 10)
I tried jumping back to PR 2022.5.1, but it doesn't have CAF.
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GC, report it to ON1 tech support so they can look into it.
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I heard from support on this just now.
There is an open report on this that is being looked at. "Hopefully with the next release will have this fixed."
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Same problem with ON1 Photo Raw 2024. Don't buy or upgrade if this feature is what you need!
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Untrue. I just used it 2 days ago. No crashes.
If you're having problems, instead of jumping on to a 1 year old thread to complain, try starting a new thread and ask for some help. Give us some information to work with like what kind of computer are you running; what are its specs? Video card? Amount of RAM? OS version? And so on. What steps have you taken to try to resolve the situation?
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