Only photoshop files showing in some folders

Tracy Christenson

• October 16, 2022 23:06

As of yesterday in certain folders, only photoshop files of images I have worked on in photoshop and then saved are showing up in browse in ON1.  The other files are still there, just not showing up.  I can't seem to find a setting for this.  Anyone know of a fix? Thanks.

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  Rick Sammartino Community moderator

  • October 16, 2022 23:20

  Sounds like you might have a filter enabled. Do you have anything set in the filter at the bottom?

  

   

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  Tracy Christenson

  • October 17, 2022 00:32

  I agree it seems like there’s a filter somewhere. But all of those are at zero. I couldn’t find anything in preferences either. And it’s only that one folder it seems at this point. All the files are showing in other folders that I checked.

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  Rick Sammartino Community moderator

  • October 17, 2022 00:53

  Deleting the settings file often fixes weird problems. Give it a shot.

  https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File

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  Tracy Christenson

  • October 17, 2022 02:36
  • Edited

  It all the sudden started working again. I didn’t change anything either before or after. But I’ll try the Settings file if it happens again.  Thanks 

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