Donald Autry
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Activity overview
Latest activity by Donald Autry-
Donald Autry commented,
I completely uninstalled again. I went back to the on1 site and downloaded the installer again. I re-installed and it still will not open. Frustrating. I figure there is a text file of config f...
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Donald Autry commented,
Yes, I tried to delete settings but it won't open. I have uninstalled and reinstalled. Still won't work. I am going to try it again. Thanks for your help.
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Donald Autry commented,
I am having the same issue. All of a sudden On1PR23 won't open. I can't try the delete settings function because it won't open. Any other suggestions? Thanks.
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Donald Autry commented,
I understand. I have submitted a question to them. I was hoping another user had received some information earlier in the day. Evidently it is a widespread problem. Thanks for trying to help.
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Donald Autry commented,
I only have one e-mail address. That's not the problem. I appreciate your trying to help, but if you read all these comments, when we log in to our on1 accounts with our e-mail address, the produ...
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Donald Autry commented,
I have the e-mail and it includes the coupon code. I successfully installed the software. I can't activate it because it says the product is not found. I logged on to my ON1 account and the prod...