Ken Moore
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Activity overview
Latest activity by Ken Moore-
Ken Moore commented,
I'm running windows 11 with the latest update and was only missing noise and sharpening every so often up until the first update of 2023 and the latest one I am missing noise and sharpening almost ...
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Ken Moore commented,
I've had this happen a couple times and all I've done is restart the program. And I don't think it has to do with Nvidia card problem because I am using built in Intel video.
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Ken Moore commented,
Thank you David. That was easy. It's easy once you know how. For some reason I still find ON1 site hard to navigate.
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Ken Moore commented,
Thank you Kahlie. That's them. But, I know I have the link from you but where on the web site do you find the link? It used to be at the top of the page when you click on your name but it's gone. O...
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Ken Moore commented,
If by layout you mean the new look to this page, your right, it does look much cleaner and refreshing but I have a question. Where did my previous support tickets end up. I can't find them anymore.
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Ken Moore commented,
For me, I am a Plus Pro member and this free update stuff isn't working. 19.2 was riddled with bugs, then came 19.5. Work flawlessly for a couple days and then starting freezing and crashing. Their...
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Ken Moore commented,
I have been told by tech support that there is a known problem with 2019.5 and my Intel video card and that they are working on it. They also told me the only solution was to downgrade to 2019.2 fo...
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Ken Moore commented,
Hi Pam I agree with Leon except export all presets to a new folder. Running their script you will loose everything you have setup. Edits you have done using 19.5 are not backwards compatible. I a...
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Ken Moore created a post,
2019.5 crashing constantly in effects
I am on a windows 10 machine running 2019.5. At first it ran beautifully. All bugs I had on earlier versions were fixed, no more crashing. But Microsoft updated my system from build 1803 to 1809 bu...