Kathleen Westbrook
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Activity overview
Latest activity by Kathleen Westbrook-
Kathleen Westbrook commented,
I submitted a ticket with some screen captures so we'll see what Tech Support comes up with....
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Kathleen Westbrook commented,
Well, removing the files didn't work. I uninstalled the entire program, deleted all the files, restarted, and reinstalled. That stopped the continuous but didn't resolve why All of 2023.5 includi...
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Kathleen Westbrook commented,
Well, before I trashed it all I read the log and tried to reset it a 2nd time. It didn't stop it. The log says the cache didn't configure correcgtly and it won't embed any of my DNG files. It also...
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Kathleen Westbrook commented,
Well it's not resolved. I'm going to need to delete the On1 Roaming folder. When I went back into the same folder it started up where it left off after I though resetting would fix it. I tried i...
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Kathleen Westbrook commented,
NEVER MIND! I reset the Keyword AI program. That got it to stop what it wanted to do. I can now start over! Discovered this by reading all the Keyword AI questions and comments.
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Kathleen Westbrook created a post,
KeywordAI-using up resources then crashes..
AnsweredI have downloaded and installed KeywordAI. Before running it I updated the NVIDIA driver to the new version. PC is Win10 Pro v22H2 Predator Helios 300 laptop 17" using NVIDIA GeForce RTX3070 graphi...
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Kathleen Westbrook created a post,
Extras for 2022 installed but not showing onWin10Pro v21H2 in 2022.5
I installed 2022.5 from a tech support link on new Samsung SSD on Win10Pro v21H2 new WiN install (due to a fatal HD crash). Installed with no errors. I can see a lot preinstalled extras in C:Progr...
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Kathleen Westbrook commented,
I have a related issue and still have all prior versions in the PC (Win8.1). I updated/installed 2020.1.1 yesterday (5/9/2020) and the presets were present and I worked on some pics. Today, the pro...
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Kathleen Westbrook commented,
I just installed the 2020.1.1 update and had the lightroom plugin before in 2020.1 but now they are gone and the only Plug-in folder is in C:\program files (x86)\ON1 but there are no .lrplugin file...