Bernd PALMER
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Recent activity by Bernd PALMER-
Had a similar problem on my Surface Pro while on my DELL laptop all went well. Even uninstalling/re-installing wouldn't solve the problem: after launching and "ingesting Presets" ON1 would crash. I...
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Agreed. I have already placed a request. Thanks
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Thanks, Brian. Yes, when I do any edit, the image renders properly. After sync'ing, it's also back to normal in ON1 Mobile!But as soon as I switch to Edit in ON1 Mobile, it turns black again and sy...
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When I try to edit a JPG on my Samsung Galaxy Note9, the photo turns all black and syncs this black photo back to my PC. Result: in Browse view the photo seems to be irremediably lost, but when ope...
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A long story, but a true one. I originally edited and keyworded all my photos (some 20'000) in LR. I chose not to import them into ON1 but to just catalogue them. Of course I lost all my editing, i...
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Response from Support:We believe the issue may be due to an install failure with a specific run-time library.Please download and install this Microsoft C++ Run-time package and let us know if this ...
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Same problem, but only on one of my two PCs. Re-installing ON1 doesn't help. System checked fo corrupted files - negativ. Have submitted a report to the support team.
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Another observation: None of the entries in the keyword list shows a count of photos containing the keyword. When I double-click any of the keywords (i.e. show all the photos with this keyword), no...
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Same observation. Some keywords that were part of a hierarchy are suddenly stand-alone but not linked to any photo. The can't be removed (because the corresponding photo has to be selected) nor del...
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I have been battling with this problem, exactly as you describe it, for weeks. Except that I have some 20'000 photos. I have a total of 5 top level keywords (Places, People, Nature, ...) , all othe...