
Franco Gatti
- Total activity 14
- Last activity
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Activity overview
Latest activity by Franco Gatti-
Franco Gatti commented,
Yes, I guess that is a problem with the .nef file generated by my Nikon D700. It works properly with .orf files. The real problem is that 2018 was unusable for month for other reasons, then presets...
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Franco Gatti created a post,
Still does not work sice 2019 upgrade
Upgraded to 2019, and then .5. Still not working at all, different machines, different OS, any time I edit a photo it becomes mostly white. Really sick, unusable.
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Franco Gatti commented,
I can't really figure out what you are doing, but are you sure that "watermark" is selected but no file to use as a watermark is selected in the panel? Usually you get that message when you try to ...
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Franco Gatti commented,
You are right Gerry. They deserve our support, they are honest and committed people. I had two very big problems with 2019 that made it unusable at all. Editing was not saved in sidecar file and th...
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Franco Gatti commented,
I think I solved the problem, but in the most painful way: formatted the HD, reinstalled OS, reinstalled ON1. Probably we'll never know what was conflicting
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Franco Gatti commented,
Thank-you Michael. I submitted the ticket and received a nearly immediate feedback, but they are still investigating the problem. Nice, very nice support anyway.
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Franco Gatti commented,
Thank-you again Rick. I just did what you suggested. Opened an unedited photo in editing just after loading Raw 2019.1, clicked on "auto" and went back to browse. No changes in the photo in browse,...
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Franco Gatti commented,
Thank you Rick. If I do what you suggest, I get a badge for the first foto I open after loading, but non for the second o the third. I'm sure that I didn't use layers. I think I'll open a ticket an...
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Franco Gatti created a post,
Editing not saved to .on1 file
AnsweredI open a file, edit it but when I go back to browse all the editing is lost. It started to happen without any apparent reason. Same version of the software, same OS. It just stopped working. I rein...