Richard Wise
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Recent activity by Richard Wise-
Rick S - the problem does him to occur when I use masks in Effects and Local. I just tried a new approach, I duplicated the edited picture and then saved it. So far this technique seems to work. ...
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According to Dropbox, there is no public access anymore. I shared the file with support@on1help.zendesk.com. Let me know if there is another email address I should use. Rick
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https://www.dropbox.com/home/ON1%20Support
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I would be extremely happy if you could help. I would be happy to let you take control of my computer to solve this issue. I have updated my graphics card and have followed every suggestion by the...
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I have been trying to send Stevie the RAW file, JPEG and ON1 sidecar but for some reason, ON1 isn't able to get these files.
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I'm having the same issue. Even if I "save" the photo will all the layers it still doesn't merger correctly when using the New Stamp Layer. Will someone at ON1 address this issue by posting to thi...
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David thank you so much for the advice. I just installed 2019.5 and the Wacom pen works fine. I don't know if you are with ON1 but I think your comments on how to uninstall Windows Ink to make the ...
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Thanks, I'll give that a try and reinstall 2019.5. Hopefully, that will work and I can use the most updated software.
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David can you give specific instructions on how to turn windows ink off in the Wacom App?
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Thanks that helps!