Kahlie
Support manager
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Votes on activity by Kahlie-
Hi John, This is a false positive error and can be avoided by turning off the antivirus software during the installation of our products. Like many other software manufacturers, we do recommend tem...
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Official comment You can update the contact information for your ON1 account here: https://www.on1.com/account/Your ON1 user account and activation will then be tied to the new email address that you have provided.
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Official comment Due to restrictions from Apple, unfortunately, we are unable to provide direct support for iCloud.
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Official comment The current price (Oct 29, 2018) for ON1 Photo RAW 2019 is $79.99 for the upgrade and $99.99 for the full version: https://www.on1.com/products/photo-raw/ Please view our Frequently Asked Questions...
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Official comment This depends on when you purchased and whether or not you are an ON1 Plus Pro member. Please see the ON1 Photo RAW 2019 Frequently Asked Questions page for further details: https://on1help.zendesk....
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Official comment When you're a member of ON1 Plus Pro, you receive the latest version of ON1 Software included with your membership. For more information on ON1 Plus, please see: https://www.on1.com/products/plus/ ...
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Official comment Thanks for letting us know about this issue. We're investigating now.
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Official comment ON1 Photo RAW isn't compatible with iOS devices, but there is an ON1 Photo for mobile app which can be used in conjunction with ON1 Photo RAW 2018.
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Hey Steve, Obviously you're upset, and I do apologize for your frustrations. I see that one of our Technical Support agents replied to your request about 30 minutes ago. Please reply to the ticket ...
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Doug, can you provide some examples of what you are searching for that you aren't finding? When you use the Help search, this searches the Knowledge Base for relevant articles based on title and ke...