Dolores Wiens
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Recent activity by Dolores Wiens-
I've been busy and just now had a chance to go to Preferences->System, clear 'Browse Cache' and selected empty cache and clear cache but nothing changed. I am including a screen shot of how System...
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Thank you for your responses, Lucio and Edward. I agree with your assessment of the issue Lucio, and I just wrote a note to the support team which included this: "I have not resolved the compute...
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No solution here. My computer crashed twice yesterday. I have a friend, a retired Apple engineer who actually worked on the MacBook Pro when he was at Apple. Patrick keeps my computer purring l...
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My program continues to crash. I raised the question with the supprt team, of whether the program is incompatible with Mojave, particularly, because a number of people who are also using Mojave in...
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It was a data base error. I fixed it by running 1st Aid under Disk Utility, System Preference on my macbook pro.
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Whenever you get the symbol above, it means that ON1 2019 is not able to read your photos. The issue is a problem outside of ON1. I had the same trouble and learned this after contacting support. ...
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Yes, all presets are deleted when you reinstall. If this has happened to you and all ON1 presets are gone, you can go to ON1 Rewards page and download all of those presets again. If they are perso...
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I'm so disappointed; I've been unable to work for several days. By the way, I have reinstalled the program twice since this problem started. And yes, I have submitted a ticket. I got a response t...
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My computer has been crashing, too. Now, I cannot enlarge a photo without it changing to this:
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I thought from the first hour of work 2019 was a winner . . . however, in two days the program has crashed 3 times and I lost several hours of work from the collective crashes and only about half ...