Richard Porter

1. Community
2. General Discussion
3. terrible support system

Thanks If it were solely Video memory issue, then surely it wouldn't have worked from the beginning,  I installed when PR2023  was first released  - the problem only occurred recently . So I disagr...

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• Richard Porter
• January 30, 2023 09:03
• 0 votes

1. Community
2. General Discussion
3. terrible support system

Richard ..  Yes and No,   I recently had a problem with PR 2023 it would crash when I tried to click on any of the effects panel options .  I had at the time only 1GB of Video ram   so the Response...

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• Richard Porter
• January 30, 2023 01:27
• 0 votes

1. Community
2. General Discussion
3. Canon EOS R6Mk2 RAW edit issue in PR2023

I have an M6 mk2  and I didn't have any issues   with Raw 2022  and according to the List  it is a Tier 1 Camera.I am also just editing some  images I took a couple of days ago with my M6  with 202...

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• Richard Porter
• December 16, 2022 12:54
• Edited
• 0 votes

1. Community
2. Workflow and Editing Tips
3. Is it possible to make a mirror image in ON1

Thank you ! .   Brilliant !

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• Richard Porter
• July 03, 2022 10:19
• 0 votes

1. Community
2. Workflow and Editing Tips
3. Issues with getting the same colour when cloning

Hi  Thanks, By all means please try it, I'm in no hurry  Richard

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• Richard Porter
• June 08, 2022 08:32
• 0 votes

1. Community
2. Workflow and Editing Tips
3. how to remove Shine on face

Thanks  Brian, I tried that before posting,  portrait fixed the other things but the shine was too much for it Regards Richard

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• Richard Porter
• January 24, 2022 00:19
• 0 votes

1. Community
2. User to User Technical Support - Windows
3. Sidecars now move to the export folder instead of staying with the raw file

David is correct, The exported  on1 file just has the file name in it..  If Stevie knew that it would have been helpful to tell me{"photos":{"af67acf3-37e0-412e-bccc-a1f385187ab4":{"guid_locked":fa...

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• Richard Porter
• December 20, 2021 06:57
• 0 votes

1. Community
2. User to User Technical Support - Windows
3. Sidecars now move to the export folder instead of staying with the raw file

My question :Hi Stevie,Thanks for your response , however you didn't answer all of my questions.."3rdly When I export images the .on1 file exports to the same folderas the images instead of staying...

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• Richard Porter
• December 20, 2021 05:12
• 0 votes

1. Community
2. User to User Technical Support - Windows
3. Sidecars now move to the export folder instead of staying with the raw file

This is the support chain,  It may be that he didn't understand   my question  or didn't read it closely..IF you disable sidecars, no sidecars will be created for any files.Edits would be e...

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• Richard Porter
• December 20, 2021 05:10
• 0 votes

1. Community
2. User to User Technical Support - Mac
3. camera profiles

Let me be more specific I have a Canon M6 Mk ii    ON1 2021.5 does not show the Camera Profiles for my camera even though the CR3 format  and the Camera itself is on the fully supported list .  All...

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• Richard Porter
• April 27, 2021 00:54
• 0 votes