Robert Simoneau
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Activity overview
Latest activity by Robert Simoneau-
Robert Simoneau commented,
I have reported it on several occasions, they keep marking it as solved. The last ticket said, "Perhaps this will be fixed with .1 release" and was marked solve. I wonder how much effort they put i...
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Robert Simoneau commented,
Still nothing support. Exiting the program I see the Progress dialog saying closing datasources for about 30 minutes or so. Opening task manager and watching, the progress function spikes memory at...
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Robert Simoneau commented,
I had 32g of memory. I don't have many others running. When this first came up, I tried with all other programs closed with no joy.
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Robert Simoneau created a post,
Same memory crash problem with Cataloging.
I was Cataloging a folder, and I closed On1. The Progress dialog (the one with shutting down above the progress bar, and stopping data sources under the progress bar) stayed on the screen for about...
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Robert Simoneau commented,
Prior to closing On1, it was cataloging (at about 70% completion). I choose File/Exit and got that Progress dialog. About 25 mins later I opened task manager.
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Robert Simoneau commented,
I have the same problem on my Windows 10 machine, and my MacBook Pro. This is after 35 minutes of waiting.
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Robert Simoneau commented,
30 to 45 minutes
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Robert Simoneau created a post,
On1 Photo Raw 2021 Trouble shutting down
Often when I close Photo Raw 2021, it takes forever to close. I see the dialog below:
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Robert Simoneau commented,
Support told me this morning that it will be fixed in the upcoming .1 update. ETA not known.
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Robert Simoneau commented,
Thank you for the response. I think you nailed it. In the Lens correction section: A6000 Lens Info: Sony E 18-135mm f/3.5-5.6 OSSA6600 Lens Info: E 18-135mm F3.5-5.6 OSS (Note: Missing the Word S...