Bartek Krawczyk

1. Accounts
2. Activation
3. How Many Activations Come With My Purchase?

So effectively On1 got more expensive. Why downgrade from 5 to 2? How is this motivated?

• View comment
• Bartek Krawczyk
• November 04, 2020 16:48
• 4 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I've provided them with RAWs, movies and on1 files on 04.01.2019. Since them I followed up asking for an update 3 times and no reply. My support case is 175457. Not very good customer care I would ...

• View comment
• Bartek Krawczyk
• January 15, 2019 07:31
• 1 vote

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I ma waiting for 6 days now for support's reply after I've sent them example raw files and a recording of the slowness. No news.

• View comment
• Bartek Krawczyk
• January 10, 2019 11:02
• 0 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I've provided them with sample RAWs from my 5D mark III, on1 files and two movies: one showing how poorly On1 Photo RAW 2019.1 works and another one showing how well DxO OpticsPro 9 works on the sa...

• View comment
• Bartek Krawczyk
• January 07, 2019 07:44
• 2 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I am working on trial version but it bugs me greatly I am troubleshooting this for them. If there are so many of us with this issue it is impossible for them not to be able to reproduce the problem...

• View comment
• Bartek Krawczyk
• January 04, 2019 22:27
• 2 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I've been asked to record a movie to show them how slow it is and share an example RAW with which I have issue. And it is not only Windows 10 issue, I have an issue both on Windows 10 and 7 on two ...

• View comment
• Bartek Krawczyk
• January 04, 2019 22:20
• 0 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

Same for me. I have provided them with logs from my laptop with the specs mentioned above and my desktop PC:i7-6700, 16GB RAM, GeForce GTX 970 with latest drivers. Although on desktop it is faster ...

• View comment
• Bartek Krawczyk
• December 29, 2018 19:15
• 0 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I had a standard reply asking to reinstall, update drivers etc. Which did not help at all. Next I asked them to actually read my report and they got back to me asking for a log file from on1 which ...

• View comment
• Bartek Krawczyk
• December 29, 2018 07:12
• Edited
• 0 votes

1. Community
2. General Discussion
3. Photo Raw 2019...so slow

I have exact same issues on Lenovo L570, Core i5-6400U, 8GB ram, SSD drive, Intel 520 graphics card. Zooming in on imported raw from Canon 5d mark 3 takes around 20 seconds. Any operation is hardly...

• View comment
• Bartek Krawczyk
• December 29, 2018 07:10
• Edited
• 0 votes