Carl Traub
- Total activity 526
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Activity overview
Latest activity by Carl Traub-
Carl Traub commented,
Well that sounds like horrible customer service. You should ask them if they can provide you with a code, since the service that's supposed to do it isn't working. I just tried it for my account, ...
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Carl Traub commented,
Sunil, You may need to go through the steps to configure Windows to enhance the performance of the video drivers. There is a detailed article that will walk you through it. https://on1help.zendesk...
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Carl Traub commented,
I shoot Sony a7iii, and I haven't had any issues previewing in Photos on Windows 10. Are you using one of the brand new Sony cameras? Perhaps it will be a little longer before the drivers for it ...
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Carl Traub commented,
Christian, You also didn't mention what you've got for a video card now. Do you have a standalone card, or is it integrated into the motherboard? The Vulcan error can be caused by outdated video c...
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Carl Traub commented,
Fred,The block of data I was referring to is embedded within the header of the JPEG. If that data is causing the issue, the resolution of the image wouldn't matter. It's possible that either the si...
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Carl Traub commented,
A number of years back, my company was working with BMP files. We ran into issues because we were creating files using old code, and the files that were using a format so old that Windows 7 comput...
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Carl Traub commented,
Rory, To retrieve an offline license, these are the steps that I was given by tech support: For this issue we would recommend going to your ON1 Products page https://www.on1.com/account/products/ a...
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Carl Traub commented,
Mike, If you haven't, you can also scan your entire hard drive for files and folders that start with "On1*" . You'll likely find "2021" and "2022" files in several other areas on your hard drive. ...
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Carl Traub commented,
Here's a link from the ON1 email for the Oct 2022 rewards. "The Portrait Style AI Adaptive presets for ON1 Photo RAW 2023 ". The download name is "ON1-October-Loyalty-Rewards-2022.zip" https://w...
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Carl Traub commented,
Andrew Nicholson After reading more about the SAM and re-Bar technologies, it sounds like products will need to be modified to take advantage of it. I couldn't tell if it was intended only for ga...