Patricia Mattes
- Total activity 22
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 1
Activity overview
Latest activity by Patricia Mattes-
Patricia Mattes commented,
Brian and Zabo, I did what Zabo suggested, https://on1help.zendesk.com/hc/en-us/articles/115000138471-How-to-Update-Video-Card-Driver-and-Set-Default-GPU-Open-GL-3-3-Error-Windows-Only, and I tried...
-
Patricia Mattes commented,
Brian, He first checked to verify what's now on my computer. Then he checked with Windows which indicated it's the latest driver. He then went to the Dell website and he said I have the correct dri...
-
Patricia Mattes commented,
At this point I think I'm going to have my husband look up for the Dell. He had to do that for his brother's Dell laptop.
-
Patricia Mattes commented,
Zabo, I asked for a refund of the 2021 software and did the uninstall. I still have the 2020 software but now it's doing the same thing. It was working fine before I purchased and downloaded the 20...
-
Patricia Mattes commented,
I don't have an HP. The problems I posted above appeared after I upgraded the NVIDIA card with the instructions and link the ON1 Tech gave me. Here are my specs:Graphics:
-
Patricia Mattes commented,
So, you would ban me from this site? Really? I'm still an owner of the 2020 software and have not yet downloaded all the copies I'm entitled to. If I get banned from this site and thus prevented fr...
-
Patricia Mattes commented,
I was not bad mouthing the software. I was letting people know that it may not be compatible with the NVIDIA graphics card. Upon doing a little google search I discovered others were having problem...
-
Patricia Mattes commented,
Also, I just noticed I've been removed from the FB group even though I'm still an owner of the 2020 software. What a horrible thing to do. Well, I'll tell my camera club how ON1 has treated me.
-
Patricia Mattes commented,
Thanks!!!
-
Patricia Mattes commented,
Can anyone tell me if I can get a refund? Is ON1 good about giving refunds?At this point, I've given up. No one has a solution to the problem I'm having with the software. The only thing I heard fr...