Patricia Mattes
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Recent activity by Patricia Mattes-
Brian and Zabo, I did what Zabo suggested, https://on1help.zendesk.com/hc/en-us/articles/115000138471-How-to-Update-Video-Card-Driver-and-Set-Default-GPU-Open-GL-3-3-Error-Windows-Only, and I tried...
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Brian, He first checked to verify what's now on my computer. Then he checked with Windows which indicated it's the latest driver. He then went to the Dell website and he said I have the correct dri...
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At this point I think I'm going to have my husband look up for the Dell. He had to do that for his brother's Dell laptop.
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Zabo, I asked for a refund of the 2021 software and did the uninstall. I still have the 2020 software but now it's doing the same thing. It was working fine before I purchased and downloaded the 20...
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I don't have an HP. The problems I posted above appeared after I upgraded the NVIDIA card with the instructions and link the ON1 Tech gave me. Here are my specs:Graphics:
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So, you would ban me from this site? Really? I'm still an owner of the 2020 software and have not yet downloaded all the copies I'm entitled to. If I get banned from this site and thus prevented fr...
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I was not bad mouthing the software. I was letting people know that it may not be compatible with the NVIDIA graphics card. Upon doing a little google search I discovered others were having problem...
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Also, I just noticed I've been removed from the FB group even though I'm still an owner of the 2020 software. What a horrible thing to do. Well, I'll tell my camera club how ON1 has treated me.
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Thanks!!!
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Can anyone tell me if I can get a refund? Is ON1 good about giving refunds?At this point, I've given up. No one has a solution to the problem I'm having with the software. The only thing I heard fr...