Jamie

Total activity 26
Last activity July 16, 2023 18:15
Member since June 02, 2020 20:57

Following 0 users
Followed by 0 users
Votes 0
Subscriptions 7

Activity overview

Latest activity by Jamie

Jamie commented, July 16, 2023 18:12
Brian, I apologizing for not getting back to this thread but life got very busy. After numerous correspondences with ON1 Tech we were able to resolve the issues. Below is a summary of my discussion...
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- Jamie
- July 16, 2023 18:15
- Edited
- 0 votes
Jamie commented, March 20, 2023 19:36
Brian, thanks for the details, I will send it to Tech Support and will keep this tread posted on any developments. Very interesting article about Thunderbolt 3/4 and how speed can be downgraded. A...
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- Jamie
- March 20, 2023 19:36
- 0 votes
Jamie commented, March 20, 2023 13:00
Brian and David, thank you for responses. Brian, to answer your question: What is the Delay Grid Mode - I will click on a photo, then approximately 10 seconds later the Right Click Menu will be pr...
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- Jamie
- March 20, 2023 13:00
- 0 votes
Jamie commented, March 19, 2023 16:45
Wow, ON1 is intensive on memory. Yes, shutting down everything did improve response times. I did a quick experiment below: No other program open - 3 second delay Mail and Safari (one tab) open - 5...
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- Jamie
- March 19, 2023 16:45
- 0 votes
Jamie commented, March 19, 2023 16:11
Brian, always great to hear from you! Attached is a screen shot. As you see there is plenty of head room on my CPU. Does anything stand out? Currently open: Calendar, Apple Mail, Outlook, Word, Ex...
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- Jamie
- March 19, 2023 16:11
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Jamie created a post, March 19, 2023 15:39
Right Click and Edit - slow and pinwheel
Answered
1. Community
2. User to User Technical Support - Mac
Hello, I'm struggling with slow response when opening a file in Edit or Right Click. In both scenarios I get the pin wheel for about 4-5 seconds then the file will begin to load. With Right Click i...
- Jamie
- March 19, 2023 15:39
- 3 followers
- 13 comments
- 0 votes
Jamie commented, January 10, 2023 20:16
Silvain, I had a similar issue when I first moved over from a iMac to a MacBook Pro. In my case, ON1 hadn't completed building the new previews causing sever slowdowns anytime I moved around in my ...
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- Jamie
- January 10, 2023 20:16
- 0 votes
Jamie commented, January 06, 2023 00:56
Brian, thank you very much! The new SSD drive mapped perfectly to the database. A bit scary having three or my drives go down but looks like I'm making it back.
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- Jamie
- January 06, 2023 00:56
- 0 votes
Jamie created a post, January 05, 2023 20:02
Replace External Hard Drive & Preview Question
Answered
1. Community
2. User to User Technical Support - Mac
I think I know what to do here but wanted to run it through the Community. My external enclosure destroyed three of my drives at once, thankfully I have 1 additional backup offsite. I will be repla...
- Jamie
- January 05, 2023 20:02
- 3 followers
- 4 comments
- 0 votes
Jamie commented, December 06, 2022 21:49
Yes, it seems to have fixed it but I’ll keep you posted if anything changes.
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- Jamie
- December 06, 2022 21:49
- 0 votes