Jamie
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Activity overview
Latest activity by Jamie-
Jamie commented,
Brian, thanks for the details, I will send it to Tech Support and will keep this tread posted on any developments. Very interesting article about Thunderbolt 3/4 and how speed can be downgraded. A...
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Jamie commented,
Brian and David, thank you for responses. Brian, to answer your question: What is the Delay Grid Mode - I will click on a photo, then approximately 10 seconds later the Right Click Menu will be pr...
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Jamie commented,
Wow, ON1 is intensive on memory. Yes, shutting down everything did improve response times. I did a quick experiment below: No other program open - 3 second delay Mail and Safari (one tab) open - 5...
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Jamie commented,
Brian, always great to hear from you! Attached is a screen shot. As you see there is plenty of head room on my CPU. Does anything stand out? Currently open: Calendar, Apple Mail, Outlook, Word, Ex...
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Jamie created a post,
Right Click and Edit - slow and pinwheel
Hello, I'm struggling with slow response when opening a file in Edit or Right Click. In both scenarios I get the pin wheel for about 4-5 seconds then the file will begin to load. With Right Click i...
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Jamie commented,
Silvain, I had a similar issue when I first moved over from a iMac to a MacBook Pro. In my case, ON1 hadn't completed building the new previews causing sever slowdowns anytime I moved around in my ...
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Jamie commented,
Brian, thank you very much! The new SSD drive mapped perfectly to the database. A bit scary having three or my drives go down but looks like I'm making it back.
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Jamie created a post,
Replace External Hard Drive & Preview Question
AnsweredI think I know what to do here but wanted to run it through the Community. My external enclosure destroyed three of my drives at once, thankfully I have 1 additional backup offsite. I will be repla...
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Jamie commented,
Yes, it seems to have fixed it but I’ll keep you posted if anything changes.
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Jamie commented,
Rick and Brian, It was a simple fix. Thank you for contacting ON1 Support. For this issue, you may need to delete the ON1 settings file.Please note that this will not harm any of your images or edi...