Jamie
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Recent activity by Jamie-
Brian, I apologizing for not getting back to this thread but life got very busy. After numerous correspondences with ON1 Tech we were able to resolve the issues. Below is a summary of my discussion...
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Brian, thanks for the details, I will send it to Tech Support and will keep this tread posted on any developments. Very interesting article about Thunderbolt 3/4 and how speed can be downgraded. A...
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Brian and David, thank you for responses. Brian, to answer your question: What is the Delay Grid Mode - I will click on a photo, then approximately 10 seconds later the Right Click Menu will be pr...
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Wow, ON1 is intensive on memory. Yes, shutting down everything did improve response times. I did a quick experiment below: No other program open - 3 second delay Mail and Safari (one tab) open - 5...
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Brian, always great to hear from you! Attached is a screen shot. As you see there is plenty of head room on my CPU. Does anything stand out? Currently open: Calendar, Apple Mail, Outlook, Word, Ex...
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Silvain, I had a similar issue when I first moved over from a iMac to a MacBook Pro. In my case, ON1 hadn't completed building the new previews causing sever slowdowns anytime I moved around in my ...
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Brian, thank you very much! The new SSD drive mapped perfectly to the database. A bit scary having three or my drives go down but looks like I'm making it back.
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Yes, it seems to have fixed it but I’ll keep you posted if anything changes.
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Rick and Brian, It was a simple fix. Thank you for contacting ON1 Support. For this issue, you may need to delete the ON1 settings file.Please note that this will not harm any of your images or edi...
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Thanks Brian, I always appreciate Rick's and your's quick responses and knowledgable feedback on the Facebook and On1 forums! I sent the question over to tech support and will keep this forum updated.