Paul Schneider
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Activity overview
Latest activity by Paul Schneider-
Paul Schneider created a post,
Retouch adjustments lost when using snapshot
I had completed an edit and had used retouch tool in that edit. I wanted to make some adjustment to the edit and saved a snapshot. When I completed my new edits, I made a new snapshot to compare ag...
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Paul Schneider commented,
ON1 support corrected the link on the product page.....everything is up to date.
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Paul Schneider commented,
Stevie from ON1 support sent me a link and it worked. It appears that the link on product list is not correct. Problem solved on my end. Thanks
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Paul Schneider commented,
Again, thanks for your help in this matter. I am glad we were able to find the cause of the problem (bad link address)
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Paul Schneider commented,
I did try to update through the program but that failed, it would not complete the download. That is the reason I was using the link found in my product list to update. This update is to me a minor...
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Paul Schneider commented,
There are two links one for mac and the other for win. The mac link is pointing to the old version and the win link is pointing to the new version. It appears that the reason I am getting the old v...
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Paul Schneider commented,
When i used Firefox I was able to hover over the Mac link to download the dmg. This is what the link said: ononesoft.cachefly.net/photoraw 2022/mac/gm_12429/on1_photo_raw_2022.dmg When I hovered ov...
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Paul Schneider commented,
I checked the about On1 and its displays the old version. This situation is something I never experienced before, where I download a dmg file and it does not update. There must be something blockin...
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Paul Schneider commented,
The installer is not a problem, I know where the new file is stored. My problem is that I use the installer and go through the installation process and when it opens it is still the old program. I ...
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Paul Schneider commented,
I there another link.....I used the link you gave me, it's the same link I used before I posted my problem.