Andreas Rummler
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Activity overview
Latest activity by Andreas Rummler-
Andreas Rummler commented,
I have to jump in here, as it's not just a display issue, at least for the orientation data. If you rotate an incorrectly oriented image in PR, do some adjustments and export this image again, you ...
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Andreas Rummler commented,
Unfortunately it's not a surprise. This was broken in v22 (which I own, and I don't use because of this issue), became worse in v23 and is still there in v24. I wonder how much sophisticated AI tec...
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Andreas Rummler commented,
That's a long-running issue I complained about with Tech Support several times. Obviously that's very low on their priority list. It causes me not to use it On1 because it's tedious to run through ...
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Andreas Rummler commented,
Contacted Tech Support again, but still no progress. Got this answer: "This is still an open bug that looks like it's scheduled for fixing in our next update. However it is possible that the fix ge...
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Andreas Rummler commented,
Rick Sammartino I don't get your point: as I wrote before: there's no Windows machine involved. And the EXIF orientation = 3 is correct, but On1 behaves as if it was orientation = 1. And yes, they ...
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Andreas Rummler commented,
Brian Lawson Got an answer from Tech Support. There's no ETA for a fix. And it will not be fixed before autumn.
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Andreas Rummler commented,
Yes, about 8-9 months ago. Unfortunately no resolution so far. I can't believe that I am the only one experiencing this behaviour.
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Andreas Rummler commented,
Did a quick test with 3 photos taken with the 3 lenses in each orientation. There are no differences between the photos from each of the lenses. Phone upright (volumes keys left): EXIF orientation...
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Andreas Rummler commented,
Rick, without having examined the EXIF information (again!) of photos taken with my 13 Pro (I opened a ticket with On1 while still owning an 8), some comments: I am aware how EXIF/rotation informa...
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Andreas Rummler commented,
What do think, will this ever get fixed? In the meantime it got worse. Seven months ago it affected only landscape oriented .heics. With my iPhone 13 Pro it now also happens with portrait photos, d...