Stuart Bass
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Activity overview
Latest activity by Stuart Bass-
Stuart Bass commented,
Mr. Meyer,Sounds like you may be having a similar problem I was having; it was not totally resolved. However, I found that once I uninstalled and reinstalled On1 Raw, the app went and grabbed corru...
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Stuart Bass commented,
Hi Brian,The On1 customer support is suggesting using Clean My Mac to clean permissions. From November 10:We're recommending as a workaround a couple suggestions. Try using 'Clean My Mac X' app (as...
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Stuart Bass commented,
This is what the techs are saying today:We believe your running into a crasher were trying to track down the root cause for. We're working on test build to deploy to some users to see if some addit...
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Stuart Bass commented,
Will do, thank you.Given that I have not added any cataloged folders, what would keyword AI need to index?
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Stuart Bass commented,
Brian - I am happy to report I finally cleaned up the ghost files in my cataloged folders pane. PR2024 still crashes after about a minute. Do you have a solution for how I can keep it open long eno...
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Stuart Bass commented,
It turns out the solution to a truly clean install is to take the previous versions of PhotoRaw out of the Application Support folder so the new version doesn't load catalogs from them:Goto the Use...
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Stuart Bass commented,
I lost an entire folder of photos today. I am not sure what steps caused the folder to disappear; it is hard to report to engineering without knowing the steps. Fortunately, I kept a triple backup ...
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Stuart Bass created a post,
Update on my PR 2024 Nightmare
AnsweredEngineering gave me steps to start the installation completely from scratch. I finally got rid of the corrupted catalog folders. I thought I had this beat. I worked directly from files and avoided ...
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Stuart Bass commented,
Nothing happens when I double-click them. When right-click "show in finder" nothing happens. They are like ghosts.This is in PR 2023 - I wonder if these corrupt catalog files automatically get tran...
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Stuart Bass commented,
Since I can't run PR 2024, I would like to clean up PR2023. Suddenly, many annoying files appeared in my PR 2023 catalog pane. Is there a way to clean this up?