Jack Melnikoff
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Activity overview
Latest activity by Jack Melnikoff-
Jack Melnikoff created a post,
Photo RAW 2019...extremely slow on Windows 10
J. Michael Morelli, I guess I'm very surprised you decided to cut off the other thread a group of us had going in the forums. My sense is, if your support organization would have been monitoring t...
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Jack Melnikoff commented,
I didn’t purchase the PhotoRaw 2019 version. I was only testing during the trial offer. Based on my experience with poor performance on Windows 10, I decided to purchase the DXO product. It work...
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Jack Melnikoff commented,
So, I finally got a reply from tech support. Net Net...they are telling me I need a new computer! That’s not going to happen. I'm running a quad core Intel i7 with 16GB of RAM and a middle of the...
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Jack Melnikoff commented,
What it’s even more disturbing is that they haven’t responded to this thread! Tech support is clearly lacking. Hard to believe they don’t have one of their staff monitoring this kind of stuff.
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Jack Melnikoff commented,
I also got the same reply. I sent the log file along with a screen shot of my graphics card settings and haven’t heard anything back. Just a FYI, I downloaded DXO Photo Lab 2 and it works just fi...
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Jack Melnikoff commented,
Sorry to say, I have not heard anything back from support as of today, I sent a message early this morning EST. I keep getting messages that the best deal of the year is about to expire midnight D...
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Jack Melnikoff commented,
Thiha, I have been having the same issues. My computer is running REALLY slow on just about everything within ON1 Photo Raw 2019. Based on what I have been reading, it seems that everyone having t...