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Latest activity by J-Michael-Morelli
  • J Michael Morelli created an article,

    How Do I Facilitate a Product Return/Refund?

    To facilitate a product return or refund for a purchase made directly through ON1, please submit a new support request. Please provide your original order number and a credit should appear on your ...

  • J Michael Morelli created an article,

    Troubleshoot Slow Performance, Hanging, Freezing or Crashing

    Troubleshooting problems with ON1  Please make sure your machine meets the minimum system requirements. ON1 Photo RAW 2024 System Requirements Windows: 1. Update your video card driver. (Windows on...