James
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Recent activity by James-
Official comment We do not have an official end date for the pre-order offer at this time, but this will be available for purchase on our site for the next couple weeks. To learn more about the pre-order options to...
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Official comment The Portrait module was discontinued, and the functionality of this module was merged to the Develop/Effects modules of the Photo Raw 2018. However, we are bringing the Portrait module back in the ...
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Official comment Please note, we release many free updates throughout each program's product lifecycle. These updates (i.e. 2018.x to 2018.x.x) are free upgrades for all ON1 Photo RAW 2018 owners. However, we do re...
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Official comment Hey everyone, I hope this clarifies any confusion regarding .xmp sidecar files, nondestructive edits, ON1 sidecar files and embedding metadata. However, if you have any other questions, please con...
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Official comment This minor problem is isolated to certain Windows machines running ultra high resolution displays. We recommend setting your font scaling settings to 100% and making sure your machine is configured...
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Official comment Hey everyone, This error message is will only occur when attempting to sync Dropbox with the ON1 mobile application in a legacy version (ON1 Photo Raw 2017). Dropbox has updated their authenticatio...
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Official comment Hey guys, Unfortunately we are unable to officially comment on the next generation of the Photo RAW at this time, but don't worry! You will receive some more information on the next major version ...
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Official comment This error message means you are trying to open a file that is not in a supported color mode. Please refer to the KB article below: https://on1help.zendesk.com/hc/en-us/articles/206382128-I-am-rec...
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Official comment The effectiveness of the Eraser tool will vary depending on the object you are trying to remove and the surrounding information. Sometimes you may need a few strokes of the Eraser tool in combinati...
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Official comment With your current configuration your best way to increase performance while running ON1 Photo RAW is to make sure you have all necessary applications closed prior to doing your post processing. Thi...