James
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Votes on activity by James-
Official comment This minor problem is isolated to certain Windows machines running ultra high resolution displays. We recommend setting your font scaling settings to 100% and making sure your machine is configured...
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Official comment Hey everyone, This error message is will only occur when attempting to sync Dropbox with the ON1 mobile application in a legacy version (ON1 Photo Raw 2017). Dropbox has updated their authenticatio...
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Official comment Hey guys, Unfortunately we are unable to officially comment on the next generation of the Photo RAW at this time, but don't worry! You will receive some more information on the next major version ...
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Official comment This error message means you are trying to open a file that is not in a supported color mode. Please refer to the KB article below: https://on1help.zendesk.com/hc/en-us/articles/206382128-I-am-rec...
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Official comment The effectiveness of the Eraser tool will vary depending on the object you are trying to remove and the surrounding information. Sometimes you may need a few strokes of the Eraser tool in combinati...
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Official comment With your current configuration your best way to increase performance while running ON1 Photo RAW is to make sure you have all necessary applications closed prior to doing your post processing. Thi...
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Official comment The ON1 Sandbox is a background task to improve the stability of ON1 Photo Raw 2018. The ON1 sandbox scans your machine's HD for corrupt/problematic files and identifies these files to be skipped r...
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Official comment Prior to installing our applications, please make sure your machine meets the minimum requirements in our Technical Specifications page below: https://on1help.zendesk.com/hc/en-us/articles/11500055...
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Official comment For more help on how to use the settings of the Perfect Brush in the Photo 10.5, Photo Raw 2017 and Photo Raw 2018, please see: https://on1help.zendesk.com/hc/en-us/articles/218453398-New-Perfect-...
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Official comment Hey Everyone, If you are noticing a difference in color/saturation/sharpness for a preview of your raw file in ON1 Browse compared to viewing the same file in Develop or Effects, your browse prev...